Tatia Mouser
Summary
Dynamic and self-motivated professional with a proven track record of achieving high performance in fast-paced environments with minimal supervision. Highly organized and adept at managing multiple tasks simultaneously, demonstrating a strong ability to prioritize effectively. Embraces challenges with enthusiasm and excels in problem-solving, consistently delivering innovative solutions. Committed to continuous improvement and positively contributing to team success.
Overview
33
33
years of professional experience
Work History
Accountant
Ace Glass Construction Corporation
Rogers, AR
02.2024 - 12.2025
- Oversaw accounts payable processes, ensuring accurate transaction recording and discrepancy resolution.
- Collaborated with project managers to track costs, ensuring adherence to budgetary constraints in construction projects.
- Collaborated with cross-functional teams to streamline accounting processes and improve efficiency
- Analyzed financial data to identify cost-saving opportunities and recommended strategic improvements.
- Acted as a liaison between finance and other departments to enhance communication efficiency.
- Contributed to the establishment of internal controls and procedures aimed at reducing financial risks.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Diminished outstanding debts by analyzing accounts for issues.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Operations Manager
Town and Country Plumbing and Airtech Heating and Air
Rogers, AR
01.2022 - 02.2024
- Processed invoices and managed payment schedules to support timely vendor payments. Assisted in reconciling accounts to maintain accurate financial records.
- Managed scheduling and deployment of technicians, facilitating timely responses to service requests and client needs.
- Oversaw permit application processes to streamline project initiation. Coordinated inspections to maintain regulatory standards. Managed line locate requests to enhance operational efficiency.
- Managed software system upgrades and initiated new features to optimize operational efficiency.
- Oversaw collections initiatives to enhance recovery rates and minimize outstanding balances. Developed strategies to optimize collections efficiency and effectiveness.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Developed and monitored key performance indicators to drive accountability and performance excellence.
- Collaborated with senior leadership to establish long-term operational strategies aligned with business objectives.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Directed initiatives to improve work environment, and overall company culture.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented business strategies, increasing revenue.
- Reported issues to higher management with great detail.
Office Manager
Steve's Plumbing LLC
Bentonville, AR
10.2018 - 01.2022
- Managed daily office operations, ensuring streamlined workflows and optimal team performance.
- Oversaw scheduling and coordination of plumbing service calls to enhance customer satisfaction.
- Implemented inventory management system to track supplies and reduce overhead costs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Implemented up grading office technology, enhancing overall efficiency and data security.
Administrative Office Manager
Crain Hyundai and Kia
Bentonville, AR
05.2018 - 09.2018
- Recruited and onboarded new employees for Hyundai and Kia dealerships.
- Conducted thorough reviews of vehicle transactions to verify completeness and compliance with documentation standards prior to submission to corporate office.
- Executed systematic entry and monitoring of vehicle keys to enhance inventory management.
- Compiled and finalized addendums for new vehicles, detailing specifications and features for internal and external stakeholders.
- Facilitated resolution of employee inquiries and issues, ensuring clarity and satisfaction in communication.
- Managed the employee termination process, addressing all necessary documentation and procedural requirements.
- Compiled and analyzed daily sales data and weekly incentive metrics to enhance performance tracking.
- Facilitated communication and coordination between departments to enhance dealership performance.
- Executed payroll calculations and data entry on a weekly basis to support operational efficiency.
- Reviewed and documented weekly fuel usage to ensure compliance with operational standards.
- Scheduled and conducted meetings with finance and sales managers, focusing on financial performance and sales strategies.
Accounting Assistant II
City of Brentwood
Brentwood, CA
12.2013 - 05.2018
- Managed accounts receivables to support timely collections. Collaborated with team members to resolve discrepancies in billing. Maintained accurate records of customer payments and outstanding balances.
- Analyzed and verified monthly bank statements against internal records to identify discrepancies and ensure compliance.
- Managed multiple phone lines to provide prompt customer service support.
- Conducted journal entries to maintain accurate records.
- Conducted audits of citywide fuel usage to identify efficiency improvements.
- Achieved timely distribution of credit letters to vendors, enhancing city credit line relationships.
- Optimized lease management for citywide copiers, improving operational efficiency.
- Coordinated citywide retention efforts and facilitated annual shredding processes to enhance data security and efficiency.
- Conducted testing and setup of new accounting software to streamline accounting processes.
- Facilitated demand request processing for properties with existing liens to ensure compliance.
- Assessed outstanding accounts and executed collections actions or property lien placements as necessary.
- Processed and approved purchase orders and blanket code invoices.
- Streamlined the ordering and cancellation of citywide credit and fuel cards.
- Enhanced office supply management to support operational efficiency.
Clerical Assistant
City of Effingham
Effingham, IL
08.2004 - 06.2009
- Oversaw the issuance and monitoring of building electrical and plumbing permits to ensure compliance with regulations.
- Documented and distributed detailed agenda packets and minutes for city council, Zoning Board of Appeals, and Planning Commission meetings to ensure accurate record-keeping and effective communication.
- Resolved resident complaints through effective communication and problem-solving strategies.
- Operated and monitored multiple phone lines, providing timely assistance and information to callers.
- Facilitated acceptance and awarding of sealed bids to ensure project compliance and efficiency.
- Organized and cataloged city ordinances and resolutions within the archive for improved retrieval and reference.
Factory Line Worker
Laminate Technologies
Gallatin, TN
03.1998 - 05.1999
- Operated machinery and managed workflow on production line.
- Performed board trimming post-lamination to ensure optimal edge quality.
- Executed stacking of finished products and ensured readiness for shipment logistics.
Administrative Assistant
Burrell Business System's
Effingham, IL
01.1993 - 09.1997
- Coordinated scheduling of work orders to ensure timely project execution and resource allocation.
- Maintained accurate records of inventory movements and conducted regular audits to enhance accuracy.
- Assisted customers in identifying product needs and preferences. Supported sales team in achieving monthly targets through effective communication. Contributed to maintaining inventory levels and product displays.
- Handled incoming calls across multiple lines to support customer inquiries and service requests.
- Oversaw the processing of machine pick-ups and drop-offs, facilitating efficient repair workflows.
Education
High School Diploma -
Altamont High School
Altamont, IL05-1993
Skills
- Account reconciliation processes
- Accounts payable and receivable
- Accounting and bookkeeping
- Administrative support
- Bookkeeping
- Bank reconciliation
- Cash flow management
- Clerical Experience
- Customer relations
- Data inputting
- Dealership Management
- Financial record entry and processing
- General ledger management
- Journal Entries
- Leadership
- Office Management
- Operations Management
- Order fulfillment
- Payroll processing
- Procurement
- Project coordination
- Report generation and analysis
- Software Testing and Implementation
- Spreadsheet proficiency
- Tax experience
- Team management
- Time management
- Weekly Payroll
- Accounting software
- Adobe
- Google Suite
- HDL
- Ignite
- Incode
- Laserfiche
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- One Solution
- Outlook
- PowerPoint
- QuickBooks
- Succeware21
- Trak
- Windows
- Attention to detail
- Creative Problem-Solving
- Excellent communication
- Extremely Organized
- Phone etiquette
- Results-oriented
- Superior attention to detail
- Time management
Timeline
Accountant
Ace Glass Construction Corporation
02.2024 - 12.2025
Operations Manager
Town and Country Plumbing and Airtech Heating and Air
01.2022 - 02.2024
Office Manager
Steve's Plumbing LLC
10.2018 - 01.2022
Administrative Office Manager
Crain Hyundai and Kia
05.2018 - 09.2018
Accounting Assistant II
City of Brentwood
12.2013 - 05.2018
Clerical Assistant
City of Effingham
08.2004 - 06.2009
Factory Line Worker
Laminate Technologies
03.1998 - 05.1999
Administrative Assistant
Burrell Business System's
01.1993 - 09.1997
High School Diploma -
Altamont High School