Donovan Michener
Anchorage,AK
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Conservation Worker
The SCA Alaska Corps
06.2023 - 07.2023
- Used hand saws and power equipment to remove unwanted and diseased trees.
- Implemented new trail systems
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Clearing dead trees and over hanging branches on aforementioned trail systems
Seasonal Worker
Target
11.2022 - 02.2023
- Communicated with coworkers and management to report challenges.
- Strengthened communication skills through regular interactions with others.
- Responded to customer requests for products, services, and company information.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Conservation Worker
The SCA Alaska Corps
06.2022 - 07.2022
- Used hand saws and power equipment to remove unwanted and diseased trees.
- Removed invasive plant species
- Protected vegetation from harm by insects, fungi or diseases through physical and chemical approaches.
Fast Food Worker
McDonald's
11.2021 - 01.2022
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Made change and returned correct cash and coin to patrons.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
A.J. Dimond High School
Anchorage05-2025
Skills
- POS system operation
- Product restocking
- Attention to detail
- Refunds and exchanges
- Cash drawer balancing
- Customer service
- Product sales
- In-store support
- Excellent multi-tasker
Eagle Scout - Boy Scouts of America
I've been in scouts since I could first join back in the first grade so I was either 6 or 7 at the time. I went through the entire Cub Scouts program and completed the Boy Scouts program as well.
Languages
French
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Conservation Worker
The SCA Alaska Corps
06.2023 - 07.2023
Seasonal Worker
Target
11.2022 - 02.2023
Conservation Worker
The SCA Alaska Corps
06.2022 - 07.2022
Fast Food Worker
McDonald's
11.2021 - 01.2022
High School Diploma -
A.J. Dimond High School
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