Thea Sloat
Grand Rapids,MI
Summary
I am a detail-oriented cook with sales experience. I have strong customer service skills, problem-solving abilities, and a commitment to food safety practices. Experienced in training new staff and managing inventory efficiently. I love people and find myself getting along with almost everyone. I share pride in my positive mindset, and am looking forward to connecting with others.
Overview
1
1
Language
5
5
years of professional experience
Work History
Cook
Cleaneatz
Grand Rapids, MI
10.2024 - Current
- Prepared and cooked a variety of menu items to meet quality standards
- Collaborated with team members to ensure timely meal service
- Trained new staff on kitchen procedures and safety protocols
- Managed inventory and ordered supplies.
- Assisted in inventory management and ordering supplies as needed
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sales Representative
Hilton Grand Vacations
Boyne Falls, MI
05.2026 - 08.2026
- I am a licensed real estate agent
- Developed strong interpersonal and communication skills by engaging directly with a diverse range of clients and learned how to quickly build rapport.
- Gained hands-on experience in sales, customer relations, and objection handling.
- Engaged with customers to identify needs and provide tailored vacation solutions.
- Maintained knowledge of Hilton Grand Vacations products and services to effectively address inquiries.
- Assisted in the preparation of sales presentations and promotional materials for client meetings.
- Supported the team in managing customer relationships through follow-up communications and satisfaction surveys.
- Participated in training sessions to develop product knowledge and improve sales techniques.
- Conducted presentations to showcase timeshare properties and benefits to potential clients.
Server
Leos Coney Island
Grand Rapids, MI
03.2025 - 11.2025
- Unfortunately had to quit this job to get my real estate license, I had a lot of fun and connected with a lot of people.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times and enhancing service flow.
- Trained new servers on menu offerings, service protocols, and effective communication techniques.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining quality standards.
Server/cook
Sentinal Point Retirement Community
Grand Rapids, MI
05.2023 - 02.2025
- Delivered exceptional dining experiences by providing attentive and personalized service to residents.
- Collaborated with kitchen staff to ensure timely meal preparation and service during peak hours.
- Trained and mentored new servers on menu knowledge, service standards, and resident interaction techniques.
- Implemented process improvements that enhanced workflow efficiency in dining room operations.
- Demonstrated strong multitasking skills while managing multiple orders simultaneously under pressure.
- Enhanced customer satisfaction through timely communication and proactive problemsolving.
Host
Jets Pizza
Grand Rapids, MI
03.2022 - 05.2023
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed waitlists effectively, optimizing guest flow during peak hours.
- Communicated daily specials and menu items to enhance customer engagement.
- Assisted in training new hosts on standard operating procedures and best practices.
Education
Associate of Arts - Communications
Grand Valley State University
Allendale, MI04.2027
Skills
- Culinary techniques
- Food handling
- Food safety practices
- Menu development
- Multitasking skills
- Time management
- Attention to detail
- Customer service
- Problem-solving
- Work ethic
- Positive demeanor
- Determine mindset
Accomplishments
- Generated more than $[35k] in sales revenue in [3 months].
Languages
American Sign Language
Professional Working
Timeline
Sales Representative
Hilton Grand Vacations
05.2026 - 08.2026
Server
Leos Coney Island
03.2025 - 11.2025
Cook
Cleaneatz
10.2024 - Current
Server/cook
Sentinal Point Retirement Community
05.2023 - 02.2025
Host
Jets Pizza
03.2022 - 05.2023
Associate of Arts - Communications
Grand Valley State University