Theah Abraham
Coplay,PA
Summary
Motivated Customer Service Professional with a solid work ethic and adaptability. Delivered positive and memorable experiences through effective multitasking and time management. Contributed to organizational success by consistently meeting company needs under pressure while embracing new challenges.
Overview
22
22
years of professional experience
Work History
Full Time Mom
Myself
Coplay, PA
01.2010 - 08.2026
- Coordinated essential activities to ensure home functionality.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Sales Associate
Ollies Bargain Outlet
Bethlehem, Pennsylvania
03.2004 - 10.2007
- Greeted customers and provided exceptional customer service.
- Assisted customers in finding products and answering inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Collaborated with team members to enhance customer service experience.
- Upsold additional items based on customer interests and needs.
- Operated cash register and processed customer transactions efficiently.
- Educated customers about store policies and return procedures clearly.
- Managed inventory levels and restocked shelves as needed.
- Maintained cleanliness and organization of sales floor and stockroom.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Supported training of new sales associates on operational procedures.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Whitehall High School
Whitehall , PASkills
- Inventory management
- Sales strategies
- Employee training
- Problem resolution
- Technical troubleshooting
- Process improvement
- Decision analysis
- Time management
- Leadership
- Team building
- Excellent communication
Affiliations
Experiencing new things as I go on Outings or whether I’m around other people who enjoy the same thing as I do
Timeline
Full Time Mom
Myself
01.2010 - 08.2026
Sales Associate
Ollies Bargain Outlet
03.2004 - 10.2007
Whitehall High School