Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

Anthony Drake

Boise

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

IT Support Engineer

Orlando Health
04.2025 - Current
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
  • Managed high levels of call flow and responded to technical support needs.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.
  • Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.

Plasma Processing Technician

CSL Plasma
12.2023 - 02.2025
  • Worked in a high-pressure, fast-paced environment while ensuring quality service.
  • Maintained cleanliness and organization of workstations, following safety regulations.
  • Trained and guided new employees on standard procedures and best practices.
  • Demonstrated strong attention to detail and customer interaction skills.

Assistant Account Executive

Tall Tree Administrators
04.2023 - 10.2023
  • Communicated daily with clients and team members in a professional setting.
  • Assisted with documentation, organization, and problem resolution.
  • Conducted training sessions to enhance efficiency and teamwork.

Warehouse Associate

Amazon.com
10.2022 - 03.2023
  • Thrived in a high-volume, physically demanding role.
  • Assisted and trained team members in using warehouse technology.
  • Maintained a fast-paced workflow while ensuring accuracy and efficiency.

Donor Center Technician

Biomat USA
09.2022 - 02.2023
  • Provided customer-facing service while ensuring safety and efficiency.
  • Assisted with client intake, documentation, and compliance procedures.
  • Maintained organization of supplies and assisted team members as needed.

Sales Associate

Staples
09.2016 - 10.2019
  • Delivered excellent customer service and assisted with sales transactions.
  • Maintained a clean and organized sales floor, ensuring a positive guest experience.
  • Developed strong interpersonal and problem-solving skills in a team environment.

Education

High School Diploma -

Lewiston High School
06-2016

Skills

  • Exceptional customer service and communication
  • Quality control
  • Project reporting
  • Project planning
  • Project monitoring
  • Strong multitasking and problem-solving skills
  • Team-oriented and dependable
  • Inventory management and restocking
  • Technology proficiency (POS systems, scheduling software)
  • Adaptability and quick learning in new environments
  • Project management

Timeline

IT Support Engineer

Orlando Health
04.2025 - Current

Plasma Processing Technician

CSL Plasma
12.2023 - 02.2025

Assistant Account Executive

Tall Tree Administrators
04.2023 - 10.2023

Warehouse Associate

Amazon.com
10.2022 - 03.2023

Donor Center Technician

Biomat USA
09.2022 - 02.2023

Sales Associate

Staples
09.2016 - 10.2019

High School Diploma -

Lewiston High School

Hobbies and Interests

  • A lover of Movies, Board Games and lots of fun nerdy TV shows.
  • Enjoys fitness and Ceramic pottery.

Similar Profiles

CREATE PROFILE
Anthony Drake