Thea Partin
New Albany,OH
Summary
Dynamic and service-driven professional with a diverse background in aviation, customer service, education, and higher education sales. Currently excelling in a fast-paced hospitality and operations environment, leveraging extensive experience as a flight attendant, teacher, and enrollment counselor to effectively manage client relationships and coordinate logistics while supporting high-volume operations. Proven expertise in sales support and communication within higher education, adept at guiding individuals through decision-making processes and delivering exceptional service under pressure. Additional skills in digital marketing, UX/coding fundamentals, and data analytics training enhance operational understanding and technical adaptability. Strong attention to detail and a customer-first mindset fuel a passion for aviation and the delivery of seamless, high-touch experiences aligned with NetJets standards.
Overview
3
3
years of professional experience
Work History
Sales & Brand Growth Coordinator
Chick-fil-A Restaurants
Westerville, OH
02.2026 - Current
- Coach a guest first mentality and have a training focus on catering expectations with one team member a week
- Ensure all catering procedures are being done according to Chick-Fil-A standards & ConnectTeams checklist
- Provide accountability to Team Members & Leaders regarding catering expectations
- Manage catering orders and scheduling for guests
Corporate Event Sales Executive
BTTS Events | venues + catering + florals
Westerville, Ohio, United States
10.2025 - 12.2025
- I successfully managed the corporate event sales process, driving growth and client satisfaction.
- Conducted weekly outreach and cold calls to generate new business opportunities.
- Partnered with the Director of Sales to forecast and meet annual revenue goals.
- Maintained accurate client communication and proposals in TripleSeat, ensuring alignment and compliance.
Admissions Counselor
Capital University
Columbus, Ohio, United States
07.2025 - 10.2025
- My experience as an Admissions Counselor at Capital University involved guiding prospective students and enhancing their enrollment journey.
- Developed strong relationships with students and families through effective outreach strategies.
- Collaborated with faculty and staff to create a supportive environment for student success.
- Leveraged CRM tools to manage inquiries and ensure compliance with admissions processes.
Flight Attendant
American Airlines
Dayton, Ohio, United States
01.2023 - 07.2025
- Delivered exceptional service while prioritizing the safety and comfort of passengers.
- Effectively resolved inflight challenges with a calm demeanor in a fast-paced environment.
- Demonstrated strong leadership skills in customer care, communication, and conflict resolution.
Education
Bachelor’s Degree - Teaching English as a Second or Foreign Language/ESL Language Instructor
Indiana Wesleyan University
01-2018
Certificate - User Experience And Front End Development
Code Louisville
08-2022
Certificate - Project Management, Digital Marketing And UX
Coursera
04-2026
Certificate - Aviation
Gold Seal Aviation
High School - undefined
International School of Wuxi
01-2014
Skills
- Change Management
- Agile Methodologies
- Scrum
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Languages
English (Native or Bilingual)
Mandarin (Limited Working)
Korean (Elementary)
Contact
- Thea.riley.partin@gmail.com
- Www.linkedin.com/in/thea-partin (LinkedIn)
- Sites.google.com/view/theapartin/project-page (Portfolio)
- Thearileyschooling.wixsite.com/eportfolio (Personal)
Timeline
Sales & Brand Growth Coordinator
Chick-fil-A Restaurants
02.2026 - Current
Corporate Event Sales Executive
BTTS Events | venues + catering + florals
10.2025 - 12.2025
Admissions Counselor
Capital University
07.2025 - 10.2025
Flight Attendant
American Airlines
01.2023 - 07.2025
High School - undefined
International School of Wuxi
Bachelor’s Degree - Teaching English as a Second or Foreign Language/ESL Language Instructor
Indiana Wesleyan University
Certificate - User Experience And Front End Development
Code Louisville
Certificate - Project Management, Digital Marketing And UX
Coursera
Certificate - Aviation
Gold Seal Aviation