Results-driven Collections and Accounts Receivables Specialist with extensive experience in B2B collections, AR forecasting, reconciliation, and financial reporting. Skilled in creating standard operating procedures (SOPs), leading cross-functional teams, and utilizing financial systems such as SAP and Salesforce. Proven ability to recover significant aged receivables and streamline collections processes. Looking for a fully remote position that leverages my skillset in collections and AR management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collections/AR/Billing Specialist
Gilson Inc.
Middleton, WI
04.2022 - Current
Forecast collections and AR, complete journal entries to adjust cash, and create Pareto charts using data from weekly Aging Reports
Research delinquent accounts to resolve issues and submit invoices through government portals
Design and track weekly reports for collections, delegating tasks and assisting with the reconciliation of invoicing, purchase orders, and pricing discrepancies
Hold weekly cross-functional meetings with sales and customer service to ensure accurate invoicing and timely collections
Increased monthly collections to $100K+
Created SOPs for collections and reporting processes
Reduced delinquent invoices over 121+ days past due
Deductions Associate (Remote)
CFS Staffing - Lucas Group
Madison, WI
11.2021 - 04.2022
Processed sales rebates, ensured audit controls, and provided support across functional areas as needed
Cleared an average of 60+ deductions daily and developed templates for rebate processing
Successfully cleared all daily deductions and completed essential projects
Mastered the creation of deduction templates for accurate processing
Accounting Assistant (Remote)
Kelly Services
Madison, WI
05.2021 - 09.2021
Managed new customer setups, timesheets, and detailed labor/materials reports in SAP
Settled accounts by tracking overdue payments and completing projects like the 2020 Census audit
Created comprehensive reports in SAP, ensuring accurate timesheet entries and revenue reports
AR/AP Specialist (Contract)
CFS Staffing
Madison, WI
01.2021 - 03.2021
Managed payment processing, applied incoming payments to invoices, and processed credit card payments
Reconciled monthly deposits and processed accurate payment postings
Payroll Data Entry Specialist (Contract)
UltaTech
Madison, WI
12.2020 - 01.2021
Assisted with year-end payroll data entry, using the Gross-Up Calculator to determine tax liabilities
Updated employee status using SAGE and supported the payroll team in completing tax corrections
Billing Specialist (Remote)
ETeam
Indianapolis, IN
11.2020 - 12.2020
Settled invoices by repricing claims and creating debits and credits in the SAP ERP system
Rejected or adjusted debits and credits based on contract requirements and aided in year-end closeouts
Claims Analyst (Remote)
TotalMed
Madison, WI
01.2020 - 08.2020
Repriced insurance claims, ensured accurate procedure codes for adjudication, and processed 30-80 claims per day
Maintained an error margin of less than 2% while manually entering claims from UB-04s and CMS-1500 forms
Education
Bachelor of Science degree - Marketing & Management
Successfully collected over $100K+ per month and reduced delinquent invoices aged 121+ days.
Designed and maintained weekly Aging Reports, created SOPs for collections, and led the implementation of Pareto charts for AR analysis.
Played a key role in forecasting collections and AR, adjusting journal entries for cash discrepancies, and presenting findings in cross-departmental meetings.
Increased collections by $800K+ for 2+ years delinquent accounts at Stericycle, significantly improving revenue.
Created and led weekly sales and customer service meetings to resolve collections and invoicing issues, ensuring cross-departmental alignment.
Certification
Advanced Collections & AR Strategies
Financial Analysis & Reporting
Skillareas
B2B Collections & AR Forecasting
Reconciliation & Billing/Invoicing
Journal Entries & Cash Adjustments
SOP Creation & Process Improvement
Reporting & Data Analysis (Excel, Pivot Tables, Pareto Charts)
Cross-Functional Team Leadership
SAP, Salesforce, Infor, ACH Coding
Skillsproficiencies
B2B Collections & AR Forecasting
Financial Reporting & Reconciliation
SOP Creation & Process Improvement
Cross-Functional Leadership
Excel (Pivot Tables, V-Lookups, Pareto Charts)
SAP
Salesforce
Infor
Previous Experience
Commissions Analyst, Insight Global, EHealth, Indianapolis, IN
Customer Service Specialist, The Judge, Anthem, Indianapolis, IN
Accounts Receivable Specialist, Swoon, Stericycle, Indianapolis, IN
Billing Specialist, TDS, Madison, WI
Policy Review Representative, Medix Staffing, Bankers Life, Chicago, IL
Account Manager, John Deere Financial, Madison, WI
Timeline
Collections/AR/Billing Specialist
Gilson Inc.
04.2022 - Current
Deductions Associate (Remote)
CFS Staffing - Lucas Group
11.2021 - 04.2022
Accounting Assistant (Remote)
Kelly Services
05.2021 - 09.2021
AR/AP Specialist (Contract)
CFS Staffing
01.2021 - 03.2021
Payroll Data Entry Specialist (Contract)
UltaTech
12.2020 - 01.2021
Billing Specialist (Remote)
ETeam
11.2020 - 12.2020
Claims Analyst (Remote)
TotalMed
01.2020 - 08.2020
Bachelor of Science degree - Marketing & Management
School Accountant/Accounts Receivable and Cash Management Specialist at Gilson College - Taylors HillSchool Accountant/Accounts Receivable and Cash Management Specialist at Gilson College - Taylors Hill