Benjamin Campbell
Orlando,FL
Summary
Enthusiastic and understanding professional seeking growth in alternative Labor sectors. Highly motivated and experienced with MS office, including Word, Powerpoint, and Excel. Exceptional problem solving and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Cook
Friendly Confines
Orlando, FL
07.2021 - Current
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Mechanic
LimeBike
Orlando, FL
09.2019 - 03.2020
- Monitored shop equipment to maintain safe working condition.
- Assisted customers on the ground through various safety presentations and app tutorials.
- assisted customers with app/hardware technical issues.
- Kept detailed records of repairs, labor involved and parts used.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Connected electrical wiring to control panels and electric motors.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Completed standard inspections to assess wear and damage to vehicles.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Documented labor time and materials used in company software programs.
Barista Trainer
Starbucks
Tallahassee, FL
10.2016 - 03.2018
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Listened to customer desires and needs to recommend optimal products.
- Memorized official and off-menu coffee and tea preparations.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Retail Manager
Party City
Tallahassee, FL
05.2012 - 11.2016
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Assisted escalated clientele through expeditious service, mediation and understanding.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Enhanced sales by implementing merchandising and promotional improvements.
- Managed special store projects to improve store-wide processes and operations.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Increased store sales by cross-selling complementary items.
- Boosted company sales by developing and implementing strategic marketing approaches.
Design Specialist
Party City
Tallahassee, FL
06.2014 - 10.2016
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- worked with escalated clients to assuage concerns and find solutions.
- Created digital image files for use in digital and traditional printing methods.
- Applied knowledge of production to create high-quality images.
- Met with customers to present mockups and collect information for adjustments.
- Developed creative design for print materials, brochures, banners and signs.
- Completed final touches for projects such as images sizes and font selection.
Crew Chief
USAF
Mildenhall, England
06.2010 - 03.2012
- Accomplished team objectives by effectively directing daily activities.
- Implemented effective procedures regarding hazardous actions, materials and items to keep crew safe during operations.
- Diagnosed malfunctions and replaced components and performed daily detailed inspections of aircraft.
- Removed, disassembled, inspected, repaired and reinstalled parts and assemblies on aircrafts.
- Trained in survival and evasion practices to prepare for wartime ejection over enemy territory.
Education
High School Diploma -
Sail High School
Tallahassee, FLAerospace Maintenance Certification - Aircraft Mechanics
Little Rock AFB
Little Rock, AR 10.2010 - 03.2011
Skills
Cleaning and organizationMicrosoft Office SuiteComplex problem-solvingConflict resolution tacticsDriving business growthMerchandisingQuality AssuranceCustomer retentionRecruiting and hiringSupervision and training
Complaint resolution
Technical Support
Professional telephone demeanor
Training development aptitude
Key holder experience
Creative problem solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Volunteer Work
I spent a good number of years working with the Mickey Faust Club out of Tallahassee. A community Theater with a satirical bent, I grew more in those five years as a person than I ever might have expected. growing my Interpersonal communication and listening skills, learning how to work with a team, operating under deadlines, all of it I would consider some of the best times I've had.
Timeline
Cook
Friendly Confines
07.2021 - Current
Mechanic
LimeBike
09.2019 - 03.2020
Barista Trainer
Starbucks
10.2016 - 03.2018
Design Specialist
Party City
06.2014 - 10.2016
Retail Manager
Party City
05.2012 - 11.2016
Aerospace Maintenance Certification - Aircraft Mechanics
Little Rock AFB
10.2010 - 03.2011
Crew Chief
USAF
06.2010 - 03.2012
High School Diploma -
Sail High School