Thein Mwae Wadi
Papa John's Pizza
Westlake,OH
2
Languages
2
years of professional experience
Diligent and committed leader and a manager who got rapidly promoted from assistant to general manager through consistency and a strong desire for knowledge. Searching for a carrer in Westlake to dedicate for relocation purpose.
Work History
General Manager
4 Months- Directed daily restaurant operations, ensuring customer service, food costs, labor, and cleanliness of the store
- Managed hiring, onboarding, training, and performance coaching for crew and shift leaders.
- Trained every position in the store including future GMs for other stores in the market using popular training methods and ensuring monthly reviews of their performance and further coaching them into potential promotion
- Monitored labor, scheduling, and staffing levels to support efficient coverage and cost control. Hit the target labor set for the store every week by communicating with AMs and the shift runner to cut costs or utilize labor to benefit the store
- Oversaw inventory ordering and stock rotation to control food cost within the store budget. Ensure every product stayed within its shelf life to maintain freshness and compliance with health regulations.
- Reviewed food costs, weekly operating reports, invoices, and cash transactions to ensure every cost is within its limit in the P&L report monthly and weekly.
- Heavily involved with the nearby Akron community for marketing purposes. Donated to the school and churches while staying within budget. Followed up with customers who had concerns or complaints to keep their loyalty to the store.
- Avid believer in the store's cleanliness from the walls, baseboards, ceilings, bathroom, office, and shelving to food storage units. Every team member plays a role in keeping the store clean.
- Staying calm under pressure and making decisive actions during rush hours and high-demand situations as a leader to ensure operations go smoothly. Lead by example to set a standard for the store everyone can follow.
Assistant Manager
1 Year- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Defined and articulated specific targets and objectives to align team efforts and enhance collaboration.
- Managed monitoring of cash intake and deposit records to ensure financial integrity and reduce errors.
- Developed and implemented training initiatives for the team to foster professional growth and ensure compliance with organizational expectations.
- Utilized leadership and communication skills to guide team members in high-pressure situations, enhancing overall service performance.
Sushi Chef
10 Months- Following food safety guidelines, ensuring cleanliness while preparing food.
- Time-managing and working with team-members to fill the sushi bar with various menus of ready to eat sushi
- Calibrating temperature and PH meter regularly and keeping track of ingredients' freshness
- Providing service to customers such as explaining ingredients as well as making their desired customized roll as swiftly as possible
- Creating Chef's Special Menus such as family platter to present various sushi combinations for aesthetic and customer satisfaction
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
Education
High School Diploma
Skills
Accounting experience
Leadership
Inventory management
Teamwork and collaboration
Cash management
Verbal communication
Attention to detail
Customer service
Labor scheduling
Restaurant operation
Cleanliness
Former Sushi Chef
Servsafe/ food safety
Languages
English
Full Professional
Burmese
Native or Bilingual
Timeline
General Manager
Papa John's Pizza
07.2026 - CurrentRead More
Assistant Manager
Papa John's Pizza
07.2025 - 07.2026Read More
Sushi Chef
Ace Sushi
07.2024 - 05.2025Read More
B.E.H.S No(1) Tamwe
High School Diploma
Read More