Thelma Aguilar

• Collaborated with faculty to enhance student engagement strategies.
• Analyzed feedback to improve program effectiveness and participant satisfaction.
• Organized campus events promoting leadership skills and opportunities.
• Assisted faculty with course preparation and materials organization.
• Managed student inquiries and provided information on university resources.
• Coordinated scheduling for departmental meetings and events.
• Answered incoming phone calls to address questions or transfer to appropriate staff members.
• Assisted students with general inquiries and provided guidance to help them navigate the university's resources.

Student Assistant – Orientation Leader, Vaquero Squad

• Serve as a student ambassador representing the university to incoming students and families during orientation events and campus tours
• Facilitate engaging presentations, icebreakers, and small-group discussions to support new students in their transition to college life
• Provide accurate information about university resources, academic programs, and student services
• Collaborate with university departments to coordinate logistics for orientation programs and campus-wide events
• Mentor and support first-year students, fostering a welcoming and inclusive campus environment
• Demonstrate strong communication, leadership, and problem-solving skills in a fast-paced, team-oriented setting

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Supervised daily operations and ensured adherence to restaurant standards.
• Assisted in training new staff on service protocols and food preparation techniques.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Monitored supplies and materials to keep office well stocked.
• Reviewed and edited documents for accuracy, grammar and clarity.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Assisted manager in all aspects of business operations.