Summary
Work History
Education
Skills
Timeline
Generic
Thelma Moroscallo

Thelma Moroscallo

Cincinnati,OH

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and retention at LUZ David. Leveraged exceptional customer service and strategic planning skills to solve challenges and boost sales. Fostered lasting relationships, demonstrating persuasive communication and upselling abilities. Achieved significant client base expansion through effective listening and client retention strategies.

Work History

Sales Associate

LUZ David
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Representative

ROMEO LOMIBAO
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Consulted with businesses to supply accurate product and service information.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Food Server

LUZ CUISINE
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Education

High School Graduate -

Zamboanga Del Norte National High School Dipolog C
DIPOLOG CITY PHILIPPINES

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Strategic planning
  • Client retention strategies
  • Sales development
  • Exceptional customer service
  • Listening skills

Timeline

Sales Associate

LUZ David

Sales Representative

ROMEO LOMIBAO

Food Server

LUZ CUISINE

High School Graduate -

Zamboanga Del Norte National High School Dipolog C
Thelma Moroscallo