Thelma Mugri
Riverside,CA
Summary
Compassionate Master of Social Work (MSW) graduate with hands-on hospital internship experience in psychosocial assessments, crisis intervention, discharge planning, and patient advocacy. Expertise in connecting patients and families to community resources and collaborating with interdisciplinary healthcare teams for safe care transitions. Strong foundation in maternal health and trauma-informed care, dedicated to enhancing patient well-being through evidence-based social work practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Riverside Community Hospital
Riverside, California
03.2018 - Current
- Monitored vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to ensure quality patient care.
- Conducted regular rounds to check on patients' safety and proactively address issues.
Patient Care Technician
Loma Linda University Medical Center
Riverside, California
09.2015 - Current
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
MSW-Intern
Southwest Healthcare Rancho Springs Hospital
Murrieta
09.2025 - 04.2026
- Conducted patient assessments to identify psychosocial needs, enabling tailored interventions.
- Documented patient progress in electronic health records accurately and timely.
- Participated in supervision meetings to share insights on case management strategies, contributing to team effectiveness.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Conducted assessments to evaluate client needs and develop personalized care plans.
- Facilitated communication between healthcare providers, patients, and family members effectively.
- Participated in case management meetings to discuss patient progress and treatment adjustments.
- Assisted in coordinating referrals to other healthcare professionals as needed.
- Identified long-term care options such as nursing homes or assisted living facilities that meet the client's needs.
- Educated patients and family members on available community services and resources.
BSW -Intern
Path of Life Ministries
Riverside, California
04.2023 - 06.2024
- Conducted research to inform strategic planning and enhance decision-making processes.
- Developed presentations to effectively communicate findings and recommendations to stakeholders, influencing their decisions.
- Participated in case management meetings to discuss client progress and needs.
- Supported outreach initiatives that increased awareness of available social services in the community.
BSW-Intern
HumanGood- non-profit organization
Riverside, California
09.2022 - 06.2023
- Assessed client needs and developed support plans in collaboration with social workers.
- Coordinated services for clients by collaborating with other professionals.
- Created resources for clients by developing referrals to community programs or agencies.
Education
Master of Social Work (MSW) -
California Baptist University
Riverside, CA04-2026
Bachelor of Social Work (BSW)
La Sierra University
Riverside, CA06-2024
Skills
- Crisis intervention
- Case management
- Coordinating services
- Patient assessment
- Treatment planning
- Team collaboration
- Clinical documentation
- Team collaborating
Certification
- Licenses & Certifications
Associate Clinical Social Worker (ASW), California Board of Behavioral Sciences
Application in Progress / Pending
Certifications Section
Mandated Reporter Training – California
HIPAA Training
CPR/BLS (if completed)
Crisis Intervention Training
Trauma-Informed Care Training
Timeline
MSW-Intern
Southwest Healthcare Rancho Springs Hospital
09.2025 - 04.2026
BSW -Intern
Path of Life Ministries
04.2023 - 06.2024
BSW-Intern
HumanGood- non-profit organization
09.2022 - 06.2023
Nursing Assistant
Riverside Community Hospital
03.2018 - Current
Patient Care Technician
Loma Linda University Medical Center
09.2015 - Current
Master of Social Work (MSW) -
California Baptist University
Bachelor of Social Work (BSW)
La Sierra University