THELMA ROGERS
STONECREST,GA
Summary
Enthusiastic and detail-oriented office administrator with 5+ years of experience providing administrative support and using expert knowledge of office management, and dispatching experience
Overview
6
6
years of professional experience
Work History
Dispatcher
Arise
05.2018 - Current
- Collecting personal information and entering the data into the system to set up towing service for customers
- Taking inbound and making outbound calls to service providers and customers
- Calling customers to complete setting up their tow service, resolving customer issues
- Keeping information confidential, responsible for processing payments
- Reviewing data for errors, maintain customers location and or pick up locations
- Processing customers reimbursements payments, maintain customer accounts
- Updating service providers invoices/adding new services to existing accounts.
Office Assistant
Responsible Transport
12.2022 - 01.2024
- Administer and maintain daily office operations, including greeting clients, responding to phone calls, performing billing task with 100% accuracy
- Assist recruiters with onboarding of new recruits
- Organize monthly team meetings of 25+ staff, manage incoming clients calls, transfer calls to departments and answer clients concern
- Maintain office equipment, including computers, printers, and copiers
- Schedule appointments, meetings, ordered and distributed office supplies
- Maintained a tidy receptionist area, including sanitizing, organizing, and cleaning the front lobby office area.
Delivery Driver
Courier Express
10.2018 - 11.2022
- Picking up medical equipment and specimens and delivering them to their destinations
- Keeping records of daily pick ups and drop offs
- Taking pictures of every pick up available and sending them to the head office.
Education
Columbia High School
01.2001
Skills
- Proficient in Microsoft (word,excell, power point) Typing 35wpm, good communication skills, muli-tasking, phone etiquette, written, email, decision making
Timeline
Office Assistant
Responsible Transport
12.2022 - 01.2024
Delivery Driver
Courier Express
10.2018 - 11.2022
Dispatcher
Arise
05.2018 - Current
Columbia High School