Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Thembi Brandon

Phenix City,AL

Summary

Dynamic and customer-focused professional with extensive experience at Walmart and Loves Travel Stop. Proven expertise in food safety and inventory management, complemented by strong communication skills. Recognized for fostering customer loyalty and efficiently resolving issues, while maintaining high standards of cleanliness and organization to enhance the shopping experience.

Overview

3
3
years of professional experience

Work History

Deli Associate

Walmart
02.2024 - 06.2025
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Cashier Team Lead

Loves Travel Stop
09.2022 - 01.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.

Retail Sales Associate

Fred Myers
12.2021 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

El Reno High School
El Reno, OK
05-2024

Skills

  • Food safety
  • Safe food handling practices
  • Cleaning and sanitizing
  • Customer engagement
  • Accurate money handling
  • Product presentation
  • Inventory rotation
  • Register operations
  • Communication

Accomplishments

  • Supervised team of 11 staff members.
  • Completed Real Estate classes.

Timeline

Deli Associate

Walmart
02.2024 - 06.2025

Cashier Team Lead

Loves Travel Stop
09.2022 - 01.2024

Retail Sales Associate

Fred Myers
12.2021 - 08.2022

El Reno High School

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Thembi Brandon