Provided information and assistance to residents regarding assessments, exemptions, and grievances. Handled all the mail and emails.
Participated in staff meetings to facilitate program planning, goal setting and implementation.
Maintained accurate records of properties in the town and residence exemptions. Processed all exemptions and updated assessments for tax rolls.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Facilitated communication within the office and with other departments in the town.
Answered all phone calls and provided information.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Conducted research and compiled data for reports and projects.
Communication with the Dutchess County Office of Real Property.
Law Firm Assistant
Kelly & Meenagh Law Firm
Poughkeepsie, New York
09.2000 - 12.2001
Managed client files and documentation for legal cases efficiently.
Assisted attorneys in preparing legal documents and correspondence.
Coordinated schedules and appointments for attorneys and clients effectively.
Communicated with clients to gather information and provide updates.
Organized case files and maintained accurate records for easy access.
Answered incoming calls from clients and other attorneys in a professional manner.
Coordinated meetings between attorneys and clients.
Provided administrative support services, including scheduling appointments, maintaining calendars, and making travel arrangements.
Bank Teller & Legal department
Premier National Bank /M&T Bank
Poughkeepsie, New York
09.1996 - 07.2000
Processed customer transactions efficiently at a leading financial institution.
Assisted clients with account inquiries and provided product information.
Balanced cash drawers and maintained accurate records of daily transactions.
Handled deposits, withdrawals, and check cashing for customer accounts.
Entered transactions into computer and issued customer receipts.
Trained employees on cash drawer operation.
As an assistant in the legal department, my main job description included research and placing restraining orders and measures on accounts for individuals and businesses.