Theodore Eddington
Knoxville,TN
Summary
Dynamic sales professional with a proven track record at Johnstone Supply, excelling in customer service and product knowledge. Recognized for exceeding sales targets through creative thinking and team cooperation. Adept at cash handling and fostering customer loyalty, consistently delivering exceptional shopping experiences. Committed to maintaining high standards and ethical practices.
Overview
10
10
years of professional experience
Work History
Counter Salesperson
Johnstone Supply
Knoxville, TN
02.2023 - Current
- Promoted from warehouse worker to counter sales position within six months due to strong work ethic and goal-oriented focus.
- Assisted customers with product selection and provided expert advice on HVAC systems.
- Processed orders accurately using point-of-sale systems, ensuring efficient transactions.
- Maintained organized inventory by restocking shelves and monitoring stock levels regularly.
- Collaborated with team members to streamline sales processes and enhance customer service experience.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Contributed to the achievement of sales targets through consistent performance and proactive selling strategies.
Assistant Manager
Culvers
02.2021 - 09.2021
- Helped the team by learning every position to ensure we were fully covered when someone would call off.
- Taught and trained new associates when hired.
- Learned all food safety procedures to ensure things were done by the book.
- Helped making schedules and with the hiring process.
Assistant Manager
Ross Dress For Less
01.2017 - 01.2021
- Provided outstanding customer service
- I worked my way up in the store from A stock associate all the way up to an assistant manager.
- I helped open 3 stores in the 3 years i worked there.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Handled all the hiring and firing.
- Followed the ross way when I would train people to the position they where hired for.
- I was in charge of the front end cashiers and the stock room I had to make sure they hit there quotas.
- Also worked at 4 stores as a Assistant store manager with ross to help when needed.
Factory Production Worker
Syndicate Sales
07.2016 - 01.2017
- Operated forklifts machines proficiently and in compliance to safety standards.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- loaded and unloaded semi trailors
Millwork Sales Specialist
Mendards
09.2021 - 2023
- Increased business sales utilizing knowledge.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provide knowledge about doors, windows, and garage doors when selling A selected item
- Would make sure to give each customer the best customer service as possible.
Education
No Degree - Business Administration And Management
Anderson University
Anderson, INHigh School Diploma -
Kokomo High School
Kokomo, IN06-2016
Skills
- Adaptable and Flexible
- Sales and Promotions
- Ability to Lift 40 pounds
- Team Cooperation
- Attention to Detail
- Exceeding Customer Expectations
- Creative Thinking
- Team Supervision
- Time Management
- Cash Handling
- Honest and Ethical
- Product Knowledge
Accomplishments
- I was a part of 3 new store openings as a assistant store manager.
- I made all A's and B's during my first year of college.
- I was a walk-on college football player.
Timeline
Counter Salesperson
Johnstone Supply
02.2023 - Current
Millwork Sales Specialist
Mendards
09.2021 - 2023
Assistant Manager
Culvers
02.2021 - 09.2021
Assistant Manager
Ross Dress For Less
01.2017 - 01.2021
Factory Production Worker
Syndicate Sales
07.2016 - 01.2017
No Degree - Business Administration And Management
Anderson University
High School Diploma -
Kokomo High School