Theodore Nam
Spring Lake,NJ
Summary
My mission is to lead with integrity and empathy, fostering a cohesive team environment where every member feels empowered. I believe that a strong, supportive team is essential for creating a welcoming atmosphere and delivering exceptional experiences. By prioritizing open communication and collaboration, I aim to build a club culture that values each individual, promotes personal growth, and ensures that every decision reflects our commitment to our members.
Overview
3
3
years of professional experience
Work History
Dining Room Manager
Rumson Country Club
Rumson, NJ
03.2023 - Current
- Developed and implemented standard operating procedures for service, enhancing efficiency and consistency across all dining experiences.
- Fostered relationships with club members to understand their preferences and enhance member engagement through personalized service.
- Conducted regular reviews of payroll processes to identify cost-saving opportunities, while maintaining service quality and employee satisfaction, and ensuring alignment with departmental budgets and financial goals.
- Created and managed weekly staff schedules for a team of 40 employees, optimizing coverage based on peak times and special events to ensure exceptional service.
- Served as the primary point of contact for all Jonas Club Software inquiries, providing expert support and training to staff on software functionalities and best practices.
Manager in Training
Fairmount Country Club
Chatham, NJ
08.2022 - 05.2023
- Assumed responsibility for tracking monthly beverage inventory while also creating and refreshing the seasonal cocktail selection.
- Facilitated onboarding sessions for new hires, introducing them to club policies, service protocols, and safety procedures to promote a smooth transition into their roles.
Seasonal F&B Intern
Belle Meade Country Club
Nashville , TN
05.2022 - 08.2022
- Collaborated with service manager to oversee daily operations of six dining venues, seamlessly assuming various roles as required.
- Obtained hands-on experience in managing and preparing for large scale events through shadowing management.
Events Intern
Belle Meade Country Club
Nashville, TN
05.2021 - 08.2021
- Assisted Banquet manager with events ranging from 10-300 people
- Managed the arrangement and dismantling of bars at major gatherings.
- Maintained accurate records for monthly beverage inventory
- Engaged in weekly F&B meetings to analyze agenda and resolve any concerns voiced by members or staff.
Education
Bachelor of Arts - Hotel And Restaurant Management
Fairleigh Dickinson University
Madison, NJ05-2023
Skills
- Team Leadership and Development
- Conflict Resolution
- Communication Skills
- Scheduling and Labor Management
- Budgeting and Cost Control
- Mentorship
Timeline
Dining Room Manager
Rumson Country Club
03.2023 - Current
Manager in Training
Fairmount Country Club
08.2022 - 05.2023
Seasonal F&B Intern
Belle Meade Country Club
05.2022 - 08.2022
Events Intern
Belle Meade Country Club
05.2021 - 08.2021
Bachelor of Arts - Hotel And Restaurant Management
Fairleigh Dickinson University
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