Theodore Quick
MADISON,WI
Summary
Dedicated Aquatics Leader with a Pre-Med foundation in Human Growth & Development, combining operational supervision of multiple pools with emergency medical response and coaching. Managed pool deck operations, enforced surveillance standards, and implemented customized instructional programming. Experienced in adaptive instruction, sports officiating, and conflict resolution, delivering compassionate care to diverse populations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Intramural Sports Official
UW-Madison RecWell
Madison, WI
08.2026 - Current
- Game Officiating & Fair Play: Officiated intramural sports events, ensuring strict adherence to rules, fair play, and sportsmanship.
- Safety & Regulatory Enforcement: Enforced game regulations and safety standards to maintain a secure environment for all participants.
- Conflict Resolution & De-Escalation: Provided immediate conflict resolution during high-intensity games to uphold sportsmanship standards.
- Event Coordination & Logistics: Collaborated with intramural staff to coordinate event schedules, facility setups, and game logistics.
- Participant Relations & Issue Resolution: Enhanced participant satisfaction by promptly addressing player concerns regarding gameplay decisions or facility conditions.
Aquatics Supervisor
Lifetime Fitness
Edina, MN
12.2024 - Current
- Dual-Role Operational Leadership: Simultaneously served as Programming Supervisor and Family Swim Supervisor, mitigating operational overlap while overseeing lesson execution, group programming, and high-volume open swim operations.
- Multi-Level Facility Management: Directed shift operations across 3 state-of-the-art pools (indoor lap, indoor recreational, and outdoor deck) spanning 2 distinct floor levels, maintaining active coverage and facility oversight.
- Team Delegation & Staff Supervision: Delegated daily tasks and station rotations to lifeguards and swim instructors, enforcing active surveillance protocols, proper zone scanning, and Life Time policy adherence.
- Member Relations & Inquiry Resolution: Acted as the main point of contact for member inquiries regarding Life Time Swim programs, products, and policies, resolving real-time guest concerns while maintaining a premium facility environment.
- Safety, Sanitation & Quality Control: Monitored water chemical levels, equipment integrity, and deck sanitation across both levels to ensure full health code compliance and a clean, safe, and welcoming environment.
- Staff Leadership & Onboarding: Trained and mentored new and junior lifeguards on active surveillance standards, safety protocols, emergency action plans, and operational best practices to ensure team readiness, consistency, and cohesion.
- Responsibility: Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Interpersonal Relations: Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
Swim Instructor
Lifetime Fitness
Edina, MN
12.2023 - Current
- Adaptive Instruction & Inclusion: Adapt teaching styles and physical cues for children with Autism, ADHD, sensory sensitivities, and motor coordination challenges to create an inclusive environment.
- Behavior Management & De-Escalation: Apply firm boundaries and positive redirection to engage distractible or uncooperative children without disrupting class momentum.
- Concurrent Group Management: Maintain line-of-sight oversight of the full class while simultaneously managing an individual child’s behavioral needs or emotional distress.
- Customized Lesson Planning: Developed comprehensive swim lesson plans tailored to varying skill levels and ages.
- Individual & Group Instruction: Instructed individual and group lessons, ensuring safety and engagement throughout sessions.
- Progress Assesment/Coaching: Evaluated swimmer progress, providing constructive feedback to enhance skills and confidence.
Lifeguard
Lifetime Fitness
Edina, MN
05.2023 - Current
- Youth Supervision: Monitored family pools and youth swim camps, stepping in early to stop dangerous play before injuries occurred.
- Swim Assessments: Ran swim tests for children to evaluate skill levels and enforce deep-water restrictions for weak swimmers.
- Parent Communication: Talked directly with parents regarding child safety, pool rules, and specific health conditions like asthma, allergies, or seizure risks.
- Rules & Education: Taught children pool safety rules and proper life jacket fitting using clear, simple language.
- Emergency Response & Medical Care: Responded rapidly to aquatic and medical emergencies, administering First Aid, CPR, and AED protocols with precision and composure under pressure.
- Guest Relations & Service: Delivered attentive customer service to patrons, answering questions, enforcing pool rules respectfully, and resolving member concerns promptly.
- Facility Sanitation & Upkeep: Conducted daily safety checks, cleaning routines, and deck maintenance to preserve a pristine, hazard-free environment for all guests.
Guest Advocate
Target
Edina, MN
01.2022 - 03.2023
- Customer Engagement & Problem Solving: Addressed customer inquiries, provided personalized product assistance, and resolved service issues promptly to ensure high guest satisfaction.
- Customer Engagement & Problem Solving: Addressed customer inquiries and resolved service issues promptly, enhancing guest satisfaction through personalized product assistance.
- Inventory & Merchandising Upkeep: Managed floor inventory, restocked sales areas, and maintained organized product displays to support visual standards and seamless store operations.
- Workflow Optimization: Identified downtime to prep registers and replenish supplies, ensuring readiness for peak traffic times and supporting seamless customer service.
- Cross-Functional Teamwork: Collaborated with coworkers to streamline shift tasks and meet daily store objectives, optimizing support for high-volume floor traffic.
- Task Prioritization & Initiative: Managed dual responsibilities across cashiering and floor restocking independently, taking ownership of open shift needs with minimal supervision.
Education
Bachelor of Science - Human Development And Family Sciences
UW-Madison
Madison, WI05-2028
High School Diploma -
Southwest Highschool
Minneapolis, MN05-2024
Skills
- Crisis management
- Behavioral de-escalation
- Dual role supervision
- Proactive Risk Mitigation
- Lifespan engagement
- DEI advocacy
Certification
- StarGuard Elite Lifeguard / First Aid / CPR / AED for Professional Rescuers
- Life Time Aquatics Supervisor & Shift Leadership Training
- Water Rescue & In-Service Emergency Preparedness Drills
- Biohazard Response & Environmental Health Compliance
- Ongoing Continuing Safety Educational Training
Timeline
Intramural Sports Official
UW-Madison RecWell
08.2026 - Current
Aquatics Supervisor
Lifetime Fitness
12.2024 - Current
Swim Instructor
Lifetime Fitness
12.2023 - Current
Lifeguard
Lifetime Fitness
05.2023 - Current
Guest Advocate
Target
01.2022 - 03.2023
Bachelor of Science - Human Development And Family Sciences
UW-Madison
High School Diploma -
Southwest Highschool