Theodore Roberge
Pinehurst,TX
Summary
Dynamic professional with extensive experience as an Uber Driver, excelling in customer service and route planning. Proven ability to enhance passenger satisfaction through effective communication and punctuality. Skilled in utilizing technology for efficient navigation and committed to safety and cleanliness, ensuring a reliable and enjoyable experience for all clients.
Overview
8
8
years of professional experience
Work History
Uber Driver
Uber Eats
Lakeland, FL
02.2024 - Current
- Navigated diverse routes efficiently, ensuring timely pickups and drop-offs for passengers.
- Maintained high customer satisfaction through effective communication and problem resolution.
- Utilized GPS technology to optimize driving routes and minimize wait times.
- Monitored vehicle performance, addressing maintenance needs proactively to ensure safety and reliability.
- Developed strong relationships with regular clients through personalized service and attentive engagement.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Product Assembler
Stryker
Lakeland, FL
10.2022 - 05.2025
- Assembled medical devices following precise specifications and quality standards.
- Operated hand tools and machinery to execute assembly tasks efficiently.
- Conducted quality inspections to ensure product compliance with safety regulations.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained clean and organized work area to promote safety and efficiency.
- Assisted in training new employees on assembly techniques and safety protocols.
- Documented assembly processes and maintained accurate production records for compliance audits.
- Reduced assembly time, utilizing effective time management skills and prioritizing tasks.
- Adhered to safety practices and quality standards at all times.
- Supported cross-functional teams in the development of new products, providing insights from an assembler''s perspective.
- Increased production output, efficiently utilizing hand tools and machinery for assembly tasks.
Bottle Handing Operator
Publix Warhouse
Lakeland, FL
04.2021 - 08.2022
- Operated equipment to ensure efficient production flow and meet quality standards.
- Monitored inventory levels and restocked supplies as needed to maintain operational efficiency.
- Assisted in training new team members on safety protocols and standard operating procedures.
- Collaborated with team members to improve workflow and reduce downtime during shifts.
- Conducted routine maintenance checks on machinery to ensure optimal performance and safety compliance.
- Led team meetings to discuss performance metrics, set goals, and foster a collaborative work environment.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Increased overall product quality through meticulous attention to detail during operation processes.
Cashier
Publix
Lakeland, FL
11.2019 - 04.2021
- Operated cash register, processing transactions efficiently and accurately.
- Assisted customers with inquiries, providing excellent service and product knowledge.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash drops and balanced cash register at end of shifts.
Grocery Bagger
Publix
Lakeland, FL
04.2018 - 11.2019
- Facilitated efficient and accurate grocery bagging for customers.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Learned safety protocols and proper handling of perishable items to minimize waste.
- Helped guide customers to find product
Education
High School Diploma -
Travis Technically Collage
Lakeland, FL08.2018
Skills
Schedule management
Excellent navigation
Customer service
Passenger transportation
Punctuality
Customer engagement
Cleanliness
Route planning
Time management
Tech-savviness
Multitasking and organization
Adaptability and flexibility
Safety awareness
Communication
Effective communication skills
Attention to detail
Minor vehicle repairs
Database updating
Service promotion
IT certifications
Accomplishments
Certificated in-
Cisco
A+
Network+
Security+
Microsoft office
-4.1 GPA in Highschool
-Forklift experience-
Timeline
Uber Driver
Uber Eats
02.2024 - Current
Product Assembler
Stryker
10.2022 - 05.2025
Bottle Handing Operator
Publix Warhouse
04.2021 - 08.2022
Cashier
Publix
11.2019 - 04.2021
Grocery Bagger
Publix
04.2018 - 11.2019
High School Diploma -
Travis Technically Collage