Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Dollar General
Riverside, IA
10.2025 - Current
Coordinated daily store operations to facilitate a seamless shopping experience for customers.
Assisted in training staff on customer service best practices and product knowledge.
Conducted regular inventory checks to maintain stock levels and reduce shrinkage.
Implemented effective merchandising strategies to maximize product visibility and sales.
Monitored compliance with company policies regarding cash handling and loss prevention.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Custodian
University of Iowa Hospital and Clinics
Iowa City, IA
05.2023 - 10.2025
Maintained cleanliness of patient areas by regularly dusting and sanitizing surfaces.
Utilized cleaning equipment to perform floor maintenance and carpet care throughout facility.
Collaborated with team members to restock supplies and ensure proper inventory levels.
Responded promptly to requests for cleaning services in high-traffic areas.
Ensured compliance with safety protocols by properly handling and storing cleaning chemicals.
Assisted in waste management by sorting recyclables and disposing of hazardous materials safely.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Moved furniture for cleaning and set up for special events.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Sales Associate
Menards
Iowa City, IA
03.2019 - 03.2023
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
Assisted customers with purchase completion. Helped locate items within the store. Supported customer enrollment in reward programs.
Managed restocking and organization of merchandise in front lanes to enhance customer shopping experience.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and addressed customer concerns.
Worked closely with the shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Completed inventory counts and ordered merchandise.
Reviewed weekly sales ads and monitored price changes
Sales Associate
Casey's General Store
Riverside, IA
06.2015 - 08.2015
Operated cash register to efficiently process customer transactions.
Executed thorough mopping and cleaning of restrooms to ensure hygiene standards.
Assisted customers with product inquiries and provided recommendations for purchases.