THEODORE TEL
Spokane,WA
Summary
Operations and maintenance professional with experience supervising employees, managing facilities and public spaces, coordinating schedules, training staff, responding to emergencies, and maintaining high standards for safety and quality. Three years of experience owning and operating a fencing and landscaping business, including hiring, training, scheduling, supervising, and evaluating employee work. Additional municipal experience maintaining City of Spokane parks and facilities and working in Urban Forestry in a high-risk environment requiring strict safety standards. Former university facility manager with experience coordinating staff, maintaining safety requirements, and supporting special events. Strong communicator and problem solver with a proven record of dependable service and quality work.
Overview
2027
2027
years of professional experience
Work History
Urban Forestry Worker
CITY OF SPOKANE
2023 - Current
- Perform tree removal, pruning, and planting throughout City properties and parks while maintaining strict safety standards.
- Operate heavy equipment and power tools including tractors, skid steers, chippers, dump trucks, and chainsaws.
- Trained new employees on job responsibilities, equipment operation, work procedures, and safety expectations.
- Work closely with crew members where clear communication and coordination are essential to safe and efficient operations.
- Interacted with public in City parks, answered questions, and addressed concerns to enhance visitor experience and community relations.
- Adapted to changing assignments and priorities, effectively completing work both independently and collaboratively within the team.
Owner / Operator
MANITO FENCE & LANDSCAPING
01.2023 - Current
- Oversaw daily operations of fencing and landscaping business, managing projects from initial consultation to completion.
- Serve as the primary customer contact, handling consultations, estimates, project coordination, questions, and concerns.
- Coordinated scheduling of employees, materials, and projects, adjusting priorities to maintain efficient workflow.
- Inspected employee work, providing direction and corrective feedback to ensure adherence to quality and safety standards.
- Perform and oversee property maintenance work including fencing, custom patios, yard cleanups, pruning, and tree removal.
- Built a strong reputation for quality workmanship and customer service, earning a 5-star Google rating and substantial customer referrals.
Park Rover / Caretaker
CITY OF SPOKANE
01.2022 - 01.2024
- Managed assigned City parks and facilities, maintaining safe, clean, and functional environments for public use.
- Inspected and maintained facilities and infrastructure including restrooms, irrigation systems, grounds, and other park amenities.
- Trained new employees on park operations and maintenance procedures, ensuring staff readiness and adherence to job responsibilities.
- Addressed public questions, concerns, and requests, delivering professional and courteous customer service.
- Worked independently and as part of a crew while adapting to changing daily priorities and assignments.
Senior Billing Specialist
ENGIE
01.2021 - 01.2022
- Investigated complex utility billing discrepancies and communicated directly with utility providers to resolve inaccurate or unexpected charges.
- Responded to urgent electricity and water service interruptions, coordinating with utility providers to restore essential services.
- Managed multiple billing inquiries simultaneously while ensuring accuracy and maintaining organized records and professional communication.
Climbing Wall Manager
WHITWORTH UNIVERSITY
01.2018 - 01.2020
- Coordinated daily climbing wall operations and managed employee schedules.
- Coordinated and executed university events and activities to enhance community engagement.
- Managed opening and closing procedures for facility, ensuring safety and readiness.
- Collaborated with staff and participants to ensure a safe, organized, and positive facility environment.
Education
Bachelor of Arts - Mathematics, Minor in Philosophy
WHITWORTH UNIVERSITY
Spokane, WA12-2020
Skills
- Employee training
- Safety awareness
- Emergency Response
- Property Maintenance
- Quality Control
- Project Coordination
- Customer Service
- Client Consultation
Timeline
Owner / Operator
MANITO FENCE & LANDSCAPING
01.2023 - Current
Park Rover / Caretaker
CITY OF SPOKANE
01.2022 - 01.2024
Senior Billing Specialist
ENGIE
01.2021 - 01.2022
Climbing Wall Manager
WHITWORTH UNIVERSITY
01.2018 - 01.2020
Urban Forestry Worker
CITY OF SPOKANE
2023 - Current
Bachelor of Arts - Mathematics, Minor in Philosophy
WHITWORTH UNIVERSITY