Theodore Wadner
New York
Summary
Proven ability to optimize workflows and exceed productivity targets in fast-paced environments by leveraging technology to accurately process and track operations. Strong analytical mindset with a track record of identifying inefficiencies and implementing solutions that improve system performance and operational reliability.
Overview
2026
2026
years of professional experience
Work History
Operations Associate
Amazon
Brooklyn
08.2024 - Current
- Work across inbound/ outbound teams to streamline workflows and consistently hit productivity targets
- Manage urgent tasks under pressure, supporting last-minute sorting, loading, and dispatch
- Track and process 1,000+ units per shift using scanners and fulfillment software
- Proactively resolve operational issues, reducing delays through real-time problem-solving
Operations Associate
Agata & Valentina
New York
07.2023 - 07.2024
- Optimized daily workflows to process 100+ custom orders with high accuracy
- Tracked inventory usage, reducing waste through data-driven planning
- Used POS and internal systems to manage transactions and stock updates
Manager, Sales and Customer Support
Aigle Parfumerie
- Led a team of 5+ and used performance data to improve customer retention by 25% and upsell rate by 18%
- Analyzed support metrics to reduce response time by 40% and increased customer satisfaction overall
- Collaborated cross-functionally to align customer insights with business goals, driving 22% YoY revenue growth
Education
Bachelor of Science - Electronic Engineering
Inuka University
HaitiSkills
- Workflow optimization
- Inventory management
- Data analysis
- Fulfillment software
- Team support
- Real-time problem resolution
Languages
Creole
Native/ Bilingual
French
Full Professional
Timeline
Operations Associate
Amazon
08.2024 - Current
Operations Associate
Agata & Valentina
07.2023 - 07.2024
Manager, Sales and Customer Support
Aigle Parfumerie
Bachelor of Science - Electronic Engineering
Inuka University