Theodore Ward
Las Vegas,NV
Summary
Dedicated employee with strong customer service, multitasking, and time management skills. Committed to delivering positive and memorable experiences to every customer while consistently meeting company needs through organized practices. Skilled at working under pressure, adapting to new challenges, and enhancing the organizational brand. Responsible and motivated student eager to apply technical abilities, handle challenging work, and demonstrate excellent time management skills. Organized and dependable candidate adept at managing multiple priorities with a positive attitude, willing to take on additional responsibilities to achieve team goals. Experienced leader with a solid background in guiding teams, managing complex projects, and achieving strategic objectives by developing efficient processes and ensuring high standards are met. Known for a collaborative approach and unwavering commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma Center
08.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Standardized Patient
Touro University Nevada
08.2022 - 09.2023
- Adjusted, repaired, or replaced components in testing equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Understood and followed oral and written directions.
- Assisted students in the growth of medical knowledge with using task trainers.
- Instructed team members and students in the proper usage of the Sim-Man.
- Planned and preform medical cases to assist the students in understanding different medical cases.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Security Officer
Mandalay Bay
08.2022 - 06.2023
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
EMT-Intermediate
Guardian Elite Medical Services
06.2018 - 08.2022
- Organized and maintained order documentation.
- Conducted inventory checks and resolved discrepancies.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Aided senior leadership with report generation to utilize process improvements.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Dispatched local and long-distance carriers daily.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Operated emergency vehicles safely and efficiently, adhering to traffic laws while prioritizing rapid response times.
- Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
- Maintained professionalism under pressure, providing calm guidance and direction to patients in need of immediate medical assistance.
- Managed inventory of medical supplies onboard ambulance units, ensuring adequate stock levels for effective emergency response.
- Assisted in the training of new EMT personnel, sharing knowledge and expertise to facilitate their growth as professionals.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Handled patient transfers from one medical facility to another.
Security
Host Hakkasan Group
05.2014 - 09.2016
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for weapons and other prohibited items.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Education
Some College (No Degree) -
Grand Canyon University
Phoenix, AZHigh School Diploma -
Cheyenne High School
North Las Vegas, NV06.2010
Skills
- Preventive health strategies
- Troubleshooting expertise
- Examination space readiness
- Regulatory Compliance
- Medical Documentation
- Patient Communication
- Staff Coordination
- Emotional Support
- Patient Safety
- Infection Control
- Activity Organization
- Safety Guidelines and Procedures
- Time Management
- Computer Proficiency
- Emergency Response
- Event Planning
- Attention to Detail
- De-Escalation Techniques
- First Aid and CPR
- Venipuncture
- Patient care
- Specimen handling
- Order of draw
- HIPAA compliance
- Butterfly needle technique
- Sample and specimen collection
- Patient confidentiality
- Capillary puncture
- Data entry
- Infection control
- Quality control
- Paperwork processing
Accomplishments
- Educated many future DO and PA phlebotomy students on venipuncture and capillary puncture techniques.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Affiliations
Eagle Scout in the Boy Scouts of America
Certification
- PT - Phlebotomy Technician
- Clinical lab License - current
Timeline
Phlebotomist
CSL Plasma Center
08.2023 - Current
Standardized Patient
Touro University Nevada
08.2022 - 09.2023
Security Officer
Mandalay Bay
08.2022 - 06.2023
EMT-Intermediate
Guardian Elite Medical Services
06.2018 - 08.2022
Security
Host Hakkasan Group
05.2014 - 09.2016
High School Diploma -
Cheyenne High School
Some College (No Degree) -
Grand Canyon University
Education and Training
Guardian Elite Medical Services
FEMA training courses
Touro University
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