Summary
Overview
Work History
Education
Skills
Timeline
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Theodore White

Theodore White

Atlanta,GA

Summary

To obtain a position as a call center customer service representative where I can use my positive attitude, strong communication skills, and computer proficiency to provide excellent customer service and resolve customer issues in a fast-paced, high-volume environment

Overview

10
10
years of professional experience

Work History

Full Service Shopper/Delivery Driver

Instacart
03.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Driver/ Delivery Driver

Uber
05.2018 - 02.2020
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Produce Department Manager

Kroger
01.2013 - 04.2018
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.

Education

Marketing

Southern New Hampshire University
Hooksett, NH

Skills

  • Attention to Detail
  • Speaking
  • Microsoft Windows
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Active Listening
  • Customer Response
  • Customer Service

Timeline

Full Service Shopper/Delivery Driver

Instacart
03.2020 - Current

Driver/ Delivery Driver

Uber
05.2018 - 02.2020

Produce Department Manager

Kroger
01.2013 - 04.2018

Marketing

Southern New Hampshire University

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Theodore White