Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belzina Paul

Huntsville,AL

Summary

Dynamic professional recognized for a strong commitment to team collaboration and consistently achieving positive outcomes, evidenced by a proven track record of maintaining high customer satisfaction. Known for reliability and adaptability, coupled with exceptional communication and problem-solving abilities that drive effective solutions. A proactive contributor to team success with a passion for continuous learning and professional growth. Expertise includes effective time management, multitasking, and navigating fast-paced environments, all of which enhance seamless daily operations and foster collective success.

Overview

14
14
years of professional experience

Work History

Full-Service Shopper/Driver

Instacart
10.2024 - 07.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Consulted with customers on food selections and custom order requests.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Worked productively with customers to meet order requirements and service expectations.

Spark Driver

Wal-Mart
02.2023 - 07.2025
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation and ensure customer satisfaction.
  • Supported supply chain and contributed to Walmart's goal of controlling the end-to-end supply chain process.
  • Utilized application software to accept shopping orders, input item replacements and request refunds for customers.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection while delivering to customers' homes and businesses.
  • Shopped and delivered goods and products to customers' on time and in excellent condition.

Warehouse Package Handler (Pre-load)

UPS
02.2023 - 05.2023
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Adhered to all warehouse safety guidelines.

Team Member

Whole Foods Market
03.2017 - 05.2022
  • Maximized sales through suggestive selling techniques and effective procedures for prepping, rotating, stocking, and merchandising product.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues; Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Praised by my team leaders for looking ahead and making sure my co-workers and the department are set up for success.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork; training new team members by relaying information on company procedures and safety requirements.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Contributed positively towards maintaining high health code standards through diligent cleaning practices.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted with inventory counts and stocking of merchandise.
  • Operated register to process payments and collect cash payment for order totals.
  • Prioritized continuous learning through participation in company training sessions, workshops, and webinars.

Direct Support Professional

Ability Plus, Inc
10.2015 - 04.2016
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Performed daily and frequent local driving and transportation, administering medications, and assisting clients with making safe and healthy lifestyles while monitoring for changes in their general health, appearance, behavior and patterns of activities.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Direct Support Professional

Volunteers of America
07.2014 - 01.2016
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • My duties included but were not limited to assisting residents with daily living activities and personal hygiene, cooking and maintaining cleanliness of the residential home, transportation, documenting behavior and assisting with medications.

FOH Team Member/Cashier

McAlister's Deli
06.2011 - 02.2012
  • Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
  • Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
  • Served as an effective liaison between kitchen staff and customers, addressing any dietary restrictions or special requests accurately.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a warm welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Processed customer payments and balanced cash drawers.

Education

Bachelor of Science (B.S.) - Biology

University of Alabama in Huntsville
Huntsville, AL

Diploma -

Leesburg High School
Leesburg, FL

Skills

  • Adaptive
  • Client-focused
  • Efficient time management
  • Attention to detail
  • Problem solving
  • Strong verbal and written communication
  • Strong interpersonal skills
  • Teamwork and collaboration
  • Positive attitude and demeanor
  • Effective multitasking
  • Highly organized and efficient

Timeline

Full-Service Shopper/Driver

Instacart
10.2024 - 07.2025

Spark Driver

Wal-Mart
02.2023 - 07.2025

Warehouse Package Handler (Pre-load)

UPS
02.2023 - 05.2023

Team Member

Whole Foods Market
03.2017 - 05.2022

Direct Support Professional

Ability Plus, Inc
10.2015 - 04.2016

Direct Support Professional

Volunteers of America
07.2014 - 01.2016

FOH Team Member/Cashier

McAlister's Deli
06.2011 - 02.2012

Bachelor of Science (B.S.) - Biology

University of Alabama in Huntsville

Diploma -

Leesburg High School

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Belzina Paul