Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nazerke Baikonak

Denver,NC

Summary

Dynamic professional with a strong work ethic and proven problem-solving skills. Recognized for enhancing customer satisfaction through efficient product selection and team collaboration. Adept at time management and relationship building, consistently achieving high service standards and optimizing processes for improved outcomes.

Overview

5
5
years of professional experience

Work History

In Store Shopper

Instacart
10.2023 - 09.2024
  • Executed efficient product selection based on customer preferences and market trends.
  • Maintained accurate inventory records, ensuring timely stock replenishment and organization.
  • Collaborated with team members to streamline shopping processes for enhanced customer satisfaction.
  • Trained new staff on best practices for sourcing and selecting high-quality products.

Customer Service Representative

Potash Markets
05.2023 - 09.2023
  • Enhanced customer satisfaction by resolving inquiries through effective communication.
  • Maintained high service quality while managing a high volume of calls.
  • Accurately documented customer interactions in CRM for improved service delivery.
  • Streamlined processes with team collaboration, significantly improving response times.

Sales Associate

Ulta
09.2022 - 04.2023
  • Assisted customers in selecting beauty products, enhancing their shopping experience and satisfaction.
  • Maintained knowledge of current promotions and product offerings to provide accurate recommendations.
  • Operated point-of-sale systems efficiently, ensuring seamless transactions for customers.
  • Collaborated with team members to achieve daily sales goals and store objectives.

Waitress Supervisor

Nursel Cousine
11.2021 - 05.2022
  • Supervised daily operations, ensuring high service standards and customer satisfaction.
  • Trained and mentored new waitstaff on menu knowledge and service protocols.
  • Collaborated with kitchen staff to streamline order delivery and reduce wait times.
  • Managed scheduling to optimize coverage during peak dining hours.

Nail Technician

The Best Nails
05.2021 - 10.2021
  • Performed manicures and pedicures, ensuring high standards of hygiene and customer satisfaction.
  • Applied nail art techniques, enhancing client experience through creativity and skill.
  • Assisted in maintaining cleanliness and organization of workstations to uphold salon standards.
  • Educated clients on nail care products and aftercare for enhanced nail health.

Cashier

Grocery Outlet Bargain Market
02.2020 - 03.2021
  • Enhanced customer satisfaction by efficiently processing transactions at point-of-sale.
  • Guided customers in product selection, improving overall shopping experience.
  • Ensured financial accuracy by maintaining a balanced cash drawer consistently.
  • Optimized store layout and visibility through organized merchandise displays.

Education

Bachelor of Science - Linguistics

Kazakh National University
Kazakhstan
06-2016

Skills

  • Strong work ethic
  • Time management
  • Problem-solving skills
  • Relationship building

Languages

English
Full Professional
Kazakh
Native or Bilingual
Russian
Full Professional

Timeline

In Store Shopper

Instacart
10.2023 - 09.2024

Customer Service Representative

Potash Markets
05.2023 - 09.2023

Sales Associate

Ulta
09.2022 - 04.2023

Waitress Supervisor

Nursel Cousine
11.2021 - 05.2022

Nail Technician

The Best Nails
05.2021 - 10.2021

Cashier

Grocery Outlet Bargain Market
02.2020 - 03.2021

Bachelor of Science - Linguistics

Kazakh National University
Nazerke Baikonak