Nazerke Baikonak
Denver,NC
Summary
Dynamic professional with a strong work ethic and proven problem-solving skills. Recognized for enhancing customer satisfaction through efficient product selection and team collaboration. Adept at time management and relationship building, consistently achieving high service standards and optimizing processes for improved outcomes.
Overview
5
5
years of professional experience
Work History
In Store Shopper
Instacart
10.2023 - 09.2024
- Executed efficient product selection based on customer preferences and market trends.
- Maintained accurate inventory records, ensuring timely stock replenishment and organization.
- Collaborated with team members to streamline shopping processes for enhanced customer satisfaction.
- Trained new staff on best practices for sourcing and selecting high-quality products.
Customer Service Representative
Potash Markets
05.2023 - 09.2023
- Enhanced customer satisfaction by resolving inquiries through effective communication.
- Maintained high service quality while managing a high volume of calls.
- Accurately documented customer interactions in CRM for improved service delivery.
- Streamlined processes with team collaboration, significantly improving response times.
Sales Associate
Ulta
09.2022 - 04.2023
- Assisted customers in selecting beauty products, enhancing their shopping experience and satisfaction.
- Maintained knowledge of current promotions and product offerings to provide accurate recommendations.
- Operated point-of-sale systems efficiently, ensuring seamless transactions for customers.
- Collaborated with team members to achieve daily sales goals and store objectives.
Waitress Supervisor
Nursel Cousine
11.2021 - 05.2022
- Supervised daily operations, ensuring high service standards and customer satisfaction.
- Trained and mentored new waitstaff on menu knowledge and service protocols.
- Collaborated with kitchen staff to streamline order delivery and reduce wait times.
- Managed scheduling to optimize coverage during peak dining hours.
Nail Technician
The Best Nails
05.2021 - 10.2021
- Performed manicures and pedicures, ensuring high standards of hygiene and customer satisfaction.
- Applied nail art techniques, enhancing client experience through creativity and skill.
- Assisted in maintaining cleanliness and organization of workstations to uphold salon standards.
- Educated clients on nail care products and aftercare for enhanced nail health.
Cashier
Grocery Outlet Bargain Market
02.2020 - 03.2021
- Enhanced customer satisfaction by efficiently processing transactions at point-of-sale.
- Guided customers in product selection, improving overall shopping experience.
- Ensured financial accuracy by maintaining a balanced cash drawer consistently.
- Optimized store layout and visibility through organized merchandise displays.
Education
Bachelor of Science - Linguistics
Kazakh National University
Kazakhstan06-2016
Skills
- Strong work ethic
- Time management
- Problem-solving skills
- Relationship building
Languages
English
Full Professional
Kazakh
Native or Bilingual
Russian
Full Professional
Timeline
In Store Shopper
Instacart
10.2023 - 09.2024
Customer Service Representative
Potash Markets
05.2023 - 09.2023
Sales Associate
Ulta
09.2022 - 04.2023
Waitress Supervisor
Nursel Cousine
11.2021 - 05.2022
Nail Technician
The Best Nails
05.2021 - 10.2021
Cashier
Grocery Outlet Bargain Market
02.2020 - 03.2021
Bachelor of Science - Linguistics
Kazakh National University