Theodore N. Biggers
Columbus,OH
Summary
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive business results. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm!
Overview
12
12
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Nationwide
09.2021 - Current
- Respond to customer inquiries regarding their employer sponsored 457b, 401k, 401a, 403b and IRA plans.
- Respond to customers inquires regarding the employer sponsored universal life insurance policy.
- Educate customers on financial regulations and requirements in relation to the details of their retirement account.
- Provide fund change services for customers retirement accounts.
- Trouble shoot and correct any customer account issues.
- Provided basic website tech support and troubleshooting for customers.
- Assist governmental payroll offices from across the country with various payroll matters such as employee plan enrollments, submission of payroll contribution, reporting, over-deferrals corrections, adopting any plan level changes and on boarding new hr/payroll personal into the plan and plan sponsor websites.
- Proved successful working within tight deadlines and a fast-paced environment.
Self Employed
UberEATS
05.2021 - Current
- Company Overview: Virtual food delivery service where we assist restaurants with the delivery of food.
- Currently 99 satisfaction rating with customers
- Virtual food delivery service where we assist restaurants with the delivery of food.
Auto Detailer
Diego's Mobile AutoSpa
03.2021 - 05.2021
- Travel to clients vehicles in residential areas in Columbus Ohio.
- Interact with clients in English and Spanish.
- Explain what is going to customers before and after the detail.
- Recommend any further work need for the vehicles exterior.
- Explain pricing and the various packages offered.
- Listen to customers complaints about any issues or damages noticed post detail and come up with a resolution to fix those issues.
Warehouse Worker
ADM flooring
02.2020 - 09.2020
- Warehouse worker/in person customer service assistant.
- Responsibilities:
- Shipping of flooring and bath samples.
- Shipping of baths and sinks
- Loading and unloading of trailers
- Cutting new samples for our inventory
- Create sample boards for showroom sales.
- In person customer service assistant for showroom.
- Opening and repackaging of larges boxes and crates
- Receiving of new inventory
- Receiving of returns
- Inventory control
- Custodial duties
- Daily hand and powered tools use (Miter saw, table saw, electric sanders, nail guns drills hammers and tape measure)
- Daily forklift and cherry-picker use
- Basic Carpentry
Temporary Warehouse Associate
Preppi
10.2019 - 12.2019
- Company Overview: Assisted start-up company with the launch of their warehouse and revamping of their stock.
- Daily duties consisted of creating product, fulfilling orders for shipping and go out on deliveries.
- Assisted start-up company with the launch of their warehouse and revamping of their stock.
Meter Reader
Bermex, Inc. / City of Columbus
04.2019 - 07.2019
- Responsible for reading of water, gas and electric meters accurately for the city of Columbus so that the residents on our routes can be billed properly.
College Intern
Ohio Department of Public Safety
09.2015 - 01.2019
- Worked under Ohio Department of Public Safety procurement officer.
- Assist state customers in acquiring new equipment for their department or post by placing or retrieving orders in Public Safety warehouse.
- Assist with tagging and recording of state assets.
- Record and fill stockroom orders.
- Assist with the loading and delivery of state assets to various bmv and highway patrol post throughout the state of Ohio.
- Clean and refurbish state furniture to prepare for delivery.
- Assist with bailing of cardboard.
- Daily Operation of electric power jack.
- Assist with the retrieval of state records.
Driver Helper
United Parcel Service (UPS)
12.2013 - 01.2014
- Assisted driver with the delivery and signage of parcel.
Education
Dnf - Mathematics
The Ohio State University
Columbus, OH08-2018
Personal Information
Certification
- SIE
- SERIES 6
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Financial Services Representative
Nationwide
09.2021 - Current
Self Employed
UberEATS
05.2021 - Current
Auto Detailer
Diego's Mobile AutoSpa
03.2021 - 05.2021
Warehouse Worker
ADM flooring
02.2020 - 09.2020
Temporary Warehouse Associate
Preppi
10.2019 - 12.2019
Meter Reader
Bermex, Inc. / City of Columbus
04.2019 - 07.2019
College Intern
Ohio Department of Public Safety
09.2015 - 01.2019
Driver Helper
United Parcel Service (UPS)
12.2013 - 01.2014
Dnf - Mathematics
The Ohio State University
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