Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

THEOPHILUS ADEGBOYE

Culpeper,VA

Summary

Experienced Linux and Monitoring Professional with over Five years of valuable Technical Experience designing,building, Monitoring,configuring, and troubleshooting Red Hat Linux systems as well as Windows Server on both physical systems and virtual platforms. Comfortable working in Development, Testing, staging and Production environments. A highly motivated professional, with great communication skills. Excellent customer service, sales and product support abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Infrastructure and Application Monitoring Engineer

Department Of Veterans Affairs (Subcontractor)
04.2022 - Current
  • Support Department of Veterans Affairs Cloud Operations and Migrations Services.
  • Support applications systems transition to VA enterprise-level cloud computing (the VAEC) environment.
  • Responsible for profile set-up and implementing monitoring, what causes alert, and who receive alerts.
  • Performed preventative maintenance to keep our Monitoring tools and equipment functional and optimized.
  • Implement integrated VA Cloud Native architectures, operate, and coordinate secure, integrated cloud environment
  • Trained and mentored competent and flexible workforce to meet project needs and promote a positive work environment.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Conducted research to identify and evaluate new technologies and concepts.

Senior System Support Engineer

Rackspace Technology
06.2020 - Current
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects
  • Installed, configured, tested and maintained operating systems, application software and system management tools
  • Performed root cause analysis and general troubleshooting on AWS platform
  • Removed malware, ransomware and other threats from laptops and desktop systems
  • Managed and monitored all installed systems for highest level of availability
  • Built and maintained network infrastructure consisting of Windows, Linux and virtual products
  • Collaborated with outside departments to implement system-wide improvements
  • Monitored systems in operation and quickly troubleshot errors.

Infrastructure System Monitoring Engineer

DataBank
06.2021 - 07.2022
  • Support development activities including troubleshooting and resolving issues in our dev, test and production environment.
  • Creating custom APIs for legacy components to communicate with ScienceLogic, ServiceNow and Zabbix
  • Developing application customization using scripting, forms, lists, tables, Business Rules, UI Scripts, Workflows, Flow Designer, PowerPacks, etc. to deliver solutions that meet requirements.
  • Writing Alert correlation rules(rule based) using scripting
  • Coordinates with Customer Success Managers to address any technical issues impacting a Customer's success
  • Proactively looks for ways to improve processes and innovate the support experience
  • Support Environment with DRBD, Corosync and Pacemaker
  • Managed key information technology, security risk assessment and compliance programs for proactive risk management.

Infrastructure System Monitoring Engineer

Rackspace Government Solutions
07.2018 - 06.2020
  • Design, installation, configuration, troubleshooting and maintaining of multi tenant environment network monitoring and systems dashboards through Science-logic Em7
  • Proactively monitor and support health and performance of converging wireless, voice and video to server virtualization and cloud computing, and data center networks
  • Manage SL1 configuration, apply patches, and create custom configurations as needed
  • Perform administrative tasks and application support for SL1 platform and create and maintain monitoring and notification rules
  • Provide core NSM (network and systems management) capabilities: system and network performance management, including monitoring bandwidth usage and availability; asset and configuration management; and helpdesk
  • Manage fault and performance administration of significant number of distributed and connected entities networks components as well as develop and implement recommendations to address service issues/alerts
  • Work outside immediate discipline to coordinate group of people in troubleshooting wide-scale problem; serve as point-of-contact across several areas or disciplines to solve major network outages with high impact or visibility
  • Troubleshooting and drive to resolution service critical problems including delivery of verbal and/or written updates to management
  • Providing level of escalation for network and SLA compliance related issues
  • System monitoring, alerting, problem logging, and coordinate tasks effectively to troubleshoot issues for prompt resolution
  • Participate in Organizational Disaster Recovery exercises
  • Provide emergency after hours support for mission critical systems as require
  • Perform system upgrades and or maintenance after hours as required
  • Resolved Clients issues, improved operations and provided exceptional client support
  • Participated in meetings to discuss Remediation opportunities
  • Contributed to team results in fast-paced Production environments

Infrastructure System Monitoring Engineer

Datapipe(Acquired By Rackspace)
05.2018 - 08.2018
  • System monitoring, alerting, problem logging, and coordinate tasks effectively to troubleshoot issues for prompt resolution
  • Perform administrative tasks and application support for SL1 platform and create and maintain monitoring and notification rules
  • Manage SL1 configuration, apply patches, and create custom configurations as needed
  • Supported needs of Device Monitoring with skill and efficiency
  • Followed all policies, regulations, dress codes and schedules
  • Contributed to team results in fast-paced Production environments

Red Hat System Administrator

Beyond Technologies LLC
02.2017 - 02.2018
  • Installing, upgrading and configuration of Red Hat Linux and involved in creating new users, groups and setup their home directories and appropriate access restrictions to software, directories, and files
  • Monitoring and servicing issues relating to LAMP stacks
  • Applying patches, installing monitoring tools like Nagios, upgrading packages using corn on server clusters
  • Configuring servers to provide networking services, File Transfer Protocol (FTP),network file system (NFS) and server message block (SMB), Simple Mail Transfer Protocol (SMTP), secure shell (SSH) and Network Time Protocol (NTP)
  • Manage disk and file usage
  • Performed assigned audit activities timely and effectively
  • Provide excellent end user experience, which includes resolving potential or actual technical issues
  • Have Experience and working knowledge of Network Operation Center Operations
  • Identifies, diagnoses and resolves problems affecting system and network performance
  • Tuned system performance to optimize efficacy of new and existing hardware components
  • Created and serviced administrator and user accounts on Linux-based systems, managing Several deployments
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments
  • Maintained flexible schedule and responded to after-hours and weekend emergencies

Education

Bachelor of Science - Technical Computer Management

Devry University
Raleigh, NC
06.2010

Skills

  • Networking
  • Nagios
  • SolarWinds/N-able
  • Zabbix
  • PRTG
  • Sciencelogic EM7(SL1)
  • Red Hat Certified System Administrator
  • VM Server deployment
  • Remote Monitoring
  • SNMP Monitoring
  • SQL Server Database
  • Mission Monitoring
  • Certified Scrum Master
  • LogicMonitor
  • AWS EC2
  • Service now
  • System Engineering
  • Systems upgrading
  • Debugging systems
  • System backups, snapshots
  • Systems monitoring
  • Technical analysis
  • Project Management
  • Cloud services

Certification

  • Red Hat Certified System Administrator
  • Computer Hardware Technician
  • Computer Networking Technician
  • Sciencelogic Operator Certification
  • Sciencelogic Dashboards Certification
  • Sciencelogic Certified Professional
  • AWS Certified Cloud Practitioner
  • Scrum Master

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Infrastructure and Application Monitoring Engineer

Department Of Veterans Affairs (Subcontractor)
04.2022 - Current

Infrastructure System Monitoring Engineer

DataBank
06.2021 - 07.2022

Senior System Support Engineer

Rackspace Technology
06.2020 - Current

Infrastructure System Monitoring Engineer

Rackspace Government Solutions
07.2018 - 06.2020

Infrastructure System Monitoring Engineer

Datapipe(Acquired By Rackspace)
05.2018 - 08.2018

Red Hat System Administrator

Beyond Technologies LLC
02.2017 - 02.2018

Bachelor of Science - Technical Computer Management

Devry University
THEOPHILUS ADEGBOYE