Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Theophilus Baidoo

Arlington,USA

Summary

Logical and perceptive professional with several years of experience leading research focused on studying diseases and other factors to improve human health. Instrumental in conducting clinical investigations, research and development the field. Seasoned professional proficient in wide variety of laboratory procedures and data analysis.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Research Specialist

PCI-GS (Contract)
Reston, Virginia
11.2024 - Current
  • Performs a literature review of over 15 scholarly research articles to identify optimal practices in clinical research required for organ transplantation.
  • Generates reports summarizing study results for presentation at scientific conferences, or publication in medical journals.
  • Resolves complex challenges by applying specialized clinical research expertise to ensure effective problem-solving.
  • Applies critical thinking and domain-specific skills to identify solutions, contributing to the success of clinical research initiatives.

Clinical Quality Analyst

VHC Health
Arlington, USA
01.2024 - Current
  • Propelled VHC Health to achieve a CMS 5-Star ranking in August 2024 as part of the Quality Team. Utilizes advanced Excel techniques to automate routine data manipulation tasks, enhancing reporting efficiency and cutting down on manual data entry by 80.
  • Performed biweekly data quality audits that identified critical gaps in the dataset, rectifying issues that led to a 40 reduction in data discrepancy and inconsistency.
  • Creates dashboards and graphs using Epic, and Premier applications to help streamline patients' data in a timely, efficient, and effective manner leading to 100 error-free data readily available for senior leadership.
  • Analyzes and ensures monthly mental health data or regulatory core measures such as Hospital-Based Inpatient Psychiatric Services (HBIPS) and tobacco, are current, accurate, and in compliance with.

Patient Access Supervisor

AstraZeneca
Gaithersburg
10.2022 - 12.2023
  • Accelerated business revenue by 40 within the first half of the year through increasing productivity level from processes 30 patient cases to 42 cases per day using Salesforce.
  • Increased the average patient rating from 4.5 to 5.0 after instituting a new customer service training program that eliminated excessive customer complaints for medications within the third quarter of 2023.
  • Helped a team of five in reduction of data discrepancies by 98 through thoroughly and effectively evaluating patients' documents for accuracy before submitting claims using Cerner.
  • Provided QA reviews for several departments including patient access team, nurses, etc leading to 100 effectiveness and efficiency in data usage and accuracy.

Clinical Financial Analyst

Inova Health System
Fairfax
12.2019 - 10.2022
  • Awarded Employee of the Month in April 2020 for excellent customer satisfaction through outstanding problem solving techniques and exceeding expectations.
  • Drove productivity and efficiency levels up by exceeding daily expectations of securing over 40 patients visits thereby increasing productivity by 99 in 2022.
  • Helped address client complaints through timely corrective actions and appropriate referrals, achieving over 100 customer fulfillment using Epic.
  • Process around 15 authorizations per week, exceeding monthly expectations resulting in 100 effectiveness within the revenue cycle process.
  • Maintained accurate and organized records of financial interactions and outcomes, ensuring compliance with internal policies and regulatory requirements.

Security Operations Officer

Allied Universal
Alexandria
06.2015 - 12.2019
  • Coordinated with Project and Operation managers in building and facilitating safety projects using agile scrum framework, Microsoft Projects, and Jira resulting in 98 incidents and accident-free for clients at two residential buildings.
  • Slashed payroll/benefits administration costs by 30 by negotiating pricing and fees, while ensuring the continuation and enhancements of services through effective continuous improvement processes.
  • Built security measures and controls that helped reduce 97 of unauthorized access to facility sites by performing weekly audits and checks on cameras, reports, and logs from security officers.
  • Coordinated with clients to implement surveillance video systems such as CCTV in three residential buildings leading to 0 unauthorized access and theft-free incidents for three years.
  • Developed and managed project timelines and budgets, resulting in a 58 decrease in project costs.

Education

Master - Health Informatics

George Mason University
12.2022

Bachelor - Health Care Administration

George Mason University
05.2020

Skills

  • Salesforce
  • Epic
  • Premier
  • Project Management
  • CRM
  • Information Technology
  • Clinical investigation
  • Clinical research
  • Time Management
  • Tableau
  • Microsoft Office Suite
  • JavaScript
  • Data analysis
  • SharePoint
  • Performance management
  • Critical analysis
  • Customer Service
  • Compliance management
  • Attention to detail
  • Quality improvement
  • Revenue cycle
  • Communication
  • Interpersonal Skills
  • Quality assurance
  • Regulatory compliance
  • Problem solving
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Good clinical practice
  • Clinical study reports

Personal Information

Certification

  • Certified Scrum Master, 06/30/25
  • Basic Life Support (B.L.S), 12/31/25

Timeline

Clinical Research Specialist

PCI-GS (Contract)
11.2024 - Current

Clinical Quality Analyst

VHC Health
01.2024 - Current

Patient Access Supervisor

AstraZeneca
10.2022 - 12.2023

Clinical Financial Analyst

Inova Health System
12.2019 - 10.2022

Security Operations Officer

Allied Universal
06.2015 - 12.2019

Master - Health Informatics

George Mason University

Bachelor - Health Care Administration

George Mason University
Theophilus Baidoo