Theophilus Lightbourn
Miami
Summary
Dynamic security professional with extensive experience at United Security Services, excelling in surveillance monitoring and incident reporting. Proven ability to enhance safety through proactive hazard identification and emergency response. Recognized for superior customer service and effective team collaboration, ensuring a secure environment for all stakeholders. First aid and CPR certified.
Overview
7
7
years of professional experience
Work History
Security Officer
United Security Services
Miami
09.2022 - 09.2025
- Monitored premises to ensure safety and security of employees and customers.
- Conducted regular patrols to identify potential hazards or security breaches.
- Assisted in managing access control for all individuals entering the facility.
- Responded promptly to alarms and incidents while following established protocols.
- Documented daily activities and incidents in detailed reports for management review.
- Collaborated with law enforcement during investigations or emergencies as needed.
- Provided support during special events to maintain order and safety standards.
- Trained in emergency response procedures to assist during critical situations.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
Produce Clerk 2
Publix Supermarket
Hialeah
08.2019 - 08.2022
- Stocked produce shelves with fresh fruits and vegetables daily.
- Maintained cleanliness of produce areas to ensure food safety standards.
- Assisted customers in selecting quality produce items and answering questions.
- Monitored product freshness and removed expired items from displays.
- Operated scales for weighing produce and processing transactions accurately.
- Received deliveries of fresh produce and inspected for quality upon arrival.
- Supported inventory management by tracking stock levels of produce items.
- Collaborated with team members to organize backroom storage efficiently.
- Rotated produce items to ensure freshness.
- Rotated stock to maintain freshness.
- Organized displays of fresh fruits and vegetables in the store.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Checked prices and located products for customers.
- Greeted customers and offered to help locate produce items.
- Replenished display cases as necessary throughout the day.
- Provided excellent customer service by greeting each customer promptly.
- Received and stocked incoming produce shipments.
- Opened boxes and stocked products in appropriate sections.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Kept accurate records of inventory levels and restocked as needed.
- Assisted other departments within the store when needed.
- Assessed floor displays to restock merchandise.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Followed instructions to properly arrange merchandise items.
- Informed customers about various types of produce available.
- Demonstrated familiarity with department products to help customers in selecting items.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Updated pricing and sales signs to promote merchandise.
- Monitored temperature logs for refrigerators and freezers.
- Identified and quickly handled spill clean-up.
Security Officer
Citadel Restaurant
Miami
03.2019 - 06.2021
- Monitored premises to ensure safety and security of employees and customers.
- Conducted regular patrols to identify potential hazards or security breaches.
- Assisted in managing access control for all individuals entering the facility.
- Monitored CCTV systems to ensure safety and security of premises.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Education
High School Diploma -
Green Spring Senior High School
Miami, FL06-2024
Skills
- Surveillance monitoring
- Incident reporting
- Safety awareness
- Emergency response
- Hazard identification
- Team collaboration
- Customer service
- Time management
- Attention to detail
- Critical thinking
- Situational awareness
- Superior customer service
- Interior and exterior patrol
- CCTV surveillance
- Arrest procedures
- Security screenings
- Operations management
- Premises patrol
- First aid and CPR certified
Affiliations
BLS- CPR CERT.
Timeline
Security Officer
United Security Services
09.2022 - 09.2025
Produce Clerk 2
Publix Supermarket
08.2019 - 08.2022
Security Officer
Citadel Restaurant
03.2019 - 06.2021
High School Diploma -
Green Spring Senior High School
Similar Profiles
Sehajpreet SinghSehajpreet Singh
Security Guard at United Security ServicesSecurity Guard at United Security Services
Garfield GayleGarfield Gayle
Detention Officer US Marshall (Sub Contractor) at United Security ServicesDetention Officer US Marshall (Sub Contractor) at United Security Services
Todd LewisTodd Lewis
Operations Manager at United Security ServicesOperations Manager at United Security Services
Angelica DiazAngelica Diaz
Server at Tacos and TattoosServer at Tacos and Tattoos
Michael EstradaMichael Estrada
Sales Associate at Champs Sporting GoodsSales Associate at Champs Sporting Goods