Theophine Anyang
Silver Spring,MD.
Summary
Strategic Community Support Specialist with strong background in crisis intervention and management. Skillfully builds support networks comprised of diverse healthcare providers and businesses, supporting community needs. Works with leaders and law enforcement to address health and safety issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Of Operations
Inspire Consulting
Washington, DC
02.2021 - Current
- Identified opportunities to improve business process flows and overall departmental productivity.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
Community Support Worker
Kahak Health Care Services
Washington
03.2021 - 08.2022
- Assess the social and emotional factors to estimate the Consumer’s capacity and potential to cope with the problems of daily living
- Advocated for clients for comprehensive service delivery and linkage to community resources, hospital, veterans' benefits opportunities, and community agencies.
- Help the Consumers and family to understand, accept, and follow medical recommendations and provide services planned to restore the Consumer to the optimum community and health adjustment within the Consumer’s capacity
- Assisted in verifying Consumer’s insurance
- Assist the Consumers and family with personal and environmental difficulties that predispose toward illness or interfere with obtaining maximum benefits from medical care
- Used all available resources, such as family and community agencies, to assist the Consumer to resume life in the community or to live within the disability -Develop trust relationship with Consumers while maintaining good communication and professionalism -Ensured all Consumers are satisfied by excising patience and paying attention to their needs and concerns and provide solutions accordingly - Conduct an intake process (GAINS/LOCUS, Diagnosis Assessment, Treatment plan, Clinical
- Interpretative Summary, Crisis Plan) -Assist physician and other members of the health team in understanding the significant social and emotional factors related to Consumer health problems
- Assisted in company projects as needed like providing feedback about Consumer experience -Document processes, dependencies, and solutions for future references -Answered phone calls and questions from remote Consumers.
Health Care Consultant
Prosperity Hospital
Laurel, Maryland
06.2021 - 07.2022
- Assisted with regulatory issues such as compliance.
- Consulted with healthcare professionals on business decisions.
- Created and implemented organizational policies and procedures.
- Developed and maintained electronic record management systems to analyze and process data.
Education
Higher National Polytechnic
2012
undefined
Advance Level Presbyterian High School
2010
Skills
- Skills & CORE COMPETENCIES
- Excellent communication, interpersonal and customer handling skills
- Ability to document procedures and processes accurately
- Consumer and conscious of others needs
- Confidential services
- Attentiveness
- Active listener
- Adaptiveness: Fast learner
- Self-motivated
- Multitasking
- Great phone etiquette
- Cultural sensitivity
- Good knowledge of
- Microsoft Word, Excel, and PowerPoint
- Risk Factor Assessments
Websites
Accomplishments
- Supervised team of 12 staff members.
- Collaborated with team of 8 in the development of inspire webapp.
Certification
QPR Suicide Prevention Gatekeeper Certified.
- CPR/First Aide certified.
Languages
English
Native or Bilingual
Timeline
Health Care Consultant
Prosperity Hospital
06.2021 - 07.2022
Community Support Worker
Kahak Health Care Services
03.2021 - 08.2022
Head Of Operations
Inspire Consulting
02.2021 - Current
Higher National Polytechnic
undefined
Advance Level Presbyterian High School
Similar Profiles
Richelle D. WallaceRichelle D. Wallace
Founder, CEO at Inspire Consulting GroupFounder, CEO at Inspire Consulting Group
Faahisa KhanFaahisa Khan
Senior Executive (Subrogation) at SCIO Inspire Consulting Services (India) Private LimitedSenior Executive (Subrogation) at SCIO Inspire Consulting Services (India) Private Limited
Mbuih Zukane RetruyapMbuih Zukane Retruyap
Founder & CEO at Inspire Consulting LLCFounder & CEO at Inspire Consulting LLC