Teresa Piessens
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Operations Associate
Sephora
Fort Lauderdale, Florida
06.2024 - Current
- Monitored inventory levels, reordered store stock when necessary, and tracked shipments of merchandise.
- Assisted customers with product selection, ordering, payment processing, and returns and exchanges.
- Conducted daily store operations and ensured compliance with company policies.
- Performed regular audits of store shelves to maintain optimum product availability.
Operations Manager
TLE Ventures Ltd.
San Diego
05.2019 - 06.2023
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
Assistant Manager
Nordstrom Rack
San Diego, CA
02.2016 - 04.2019
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Maintained accurate records of sales transactions using point-of-sale systems.
Assistant Manager
Charolette Russe
Chicago, IL
09.2006 - 05.2012
- Created reports on sales trends, inventory levels, and financial data.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Coordinated with other departments to ensure smooth flow of operations.
Education
Associate of Science - Pharmacy (Pre-Pharmacy)
University of Illinois At Chicago
Chicago, IL 08.2002 - 05.2005
High School Diploma -
Stevenson High School
Lincolnshire, IL 08.1998 - 05.2002
Skills
- Operations Management
- Issue researching and resolution
- Process Improvements
- Customer Service
- Relationship Building
Timeline
Operations Associate
Sephora
06.2024 - Current
Operations Manager
TLE Ventures Ltd.
05.2019 - 06.2023
Assistant Manager
Nordstrom Rack
02.2016 - 04.2019
Assistant Manager
Charolette Russe
09.2006 - 05.2012
Associate of Science - Pharmacy (Pre-Pharmacy)
University of Illinois At Chicago
08.2002 - 05.2005
High School Diploma -
Stevenson High School
08.1998 - 05.2002
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