Theresa Aaronson
Georgetown,TX
Summary
Eager to embark on a new career in the airline industry, I was a dedicated Rural Mail Carrier with USPS, recognized for delivering 100% accurate service to over 800 families daily. Expert in route planning and customer service, ensuring timely and secure mail distribution. Proven ability to resolve issues effectively while maintaining professionalism and reliability, fostering strong community relationships through attentive communication and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Rural Mail Carrier
USPS
12.2002 - 01.2026
- Assisted in providing efficient service to over 800 families daily. Collected mail and packages from designated locations. Sorted mail, magazines, and packages for delivery. Loaded items into receptacles for transport to delivery vehicles. Organized items for delivery, ensuring safe handling of fragile and heavy packages. Interacted with customers to address postal needs. Processed purchases of stamps, packages, and special requests while managing mail holds. Handled cash transactions for C.O.D. and postage due items.
- Assisted in the safe handling and transportation of fragile and perishable items. Delivered packages and goods to customers efficiently within 8 hours daily. Followed safety and traffic laws while operating company vehicles. Complied with postal regulations for safety.
- Provide excellent customer service by addressing customer issues and concerns in a propt professional manner. Resolve deliver issues or discrepancies in a timely manner to insure customer satisfaction, including personal contact or phone calls to address their needs. Maintain relationships with customers through friendly interactions. Knowledge of customers routines allowed the ability to check on their welfare, including going to their homes or calling in welfare checks safely was a primary goal. With the knowledge of being in a neighborhood daily and knowing if failies were traveling enabled the ability to secure not only their mail and packages but also their homes knowing that a different vehicle was in the driveway. Maintaining a current and accurate list of who lives at a residence ensured safe and secure delivery of packages and mail to onlythe current resident, thus assuring identity thieves don't receive confidential personal information. A goal of 100% accurate and timely delivery to only the current residence was my mission.
- During the years on the route customer service was improved with the majority of the 800 families requesting that the current level of service be maintained.
Education
High School Diploma - Math And Science
LaPorte High School
La Porte, TXSkills
Dependability
- Customer service
- Cash handling
- Time management
- Communication skills
- Postal regulations adherence
- Traffic law compliance
- Welfare checks execution
- Attention to detail
Timeline
Rural Mail Carrier
USPS
12.2002 - 01.2026
High School Diploma - Math And Science
LaPorte High School