Theresa A. Czerniawski
Plymouth,USA
Summary
Experienced Registered Medical Assistant with thirty years experience working in fast paced specialty of OB/GYN. Able to multi-task, be a team player or work independently. Duties performed during those years, patient confidentiality, phone triage with resolutions, patient appointments, ability to convey normal and abnormal test results, scheduling surgical procedure, prior authorizations, insurance referrals. Helping patients schedule appointments with other specialists or hospitals. Ability to obtain vital signs and assist with exams and office procedures.
Overview
40
40
years of professional experience
Work History
Dr. Deborah Wooten
Plymouth, MA
09.2018 - 12.2025
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Contributed to a positive work environment through effective communication with colleagues
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Medical Assistant
South Shore Hanover OB/GYN
Hanover, MA
08.2009 - 08.2018
- Assist with day to day operations of office. Phone triage, patient appointment scheduling in office, surgical or referring to outside provider or facility.
- Processing and sending insurance referrals. Preparing records for outside facility of patient transfer.
- Ability to obtain vital sign, record patient history and prepare patient to exam. Assist provider with exams, injections, suture removals, minor surgical procedures. Collect and prepare specimens for review. Stocking rooms.
- Help patients understand test results and treatment plan with care, compassion and empathy.
- Ability to problem solve calm and level head under pressure.
Medical Assistant
Martin Crane, M.D.
South Weymouth, MA
05.1986 - 01.2009
Medical Assistant
Jose C. Scerbo, M.D.
South Weymouth, MA
05.2002 - 07.2008
Education
Associate of Science - Medical Assisting Program
Blue Hills Regional Technical Institute
Canton, MA, USA01-1985
Nursing
Catherine Laboure
Boston, MA, USA01-1988
Skills
- HIPPA Compliant
- Phone Triage with fast paced problem solving
- Medical Terminology
- Knowledge of medical/surgical procedures
- CPR Certified
- Office/Surgical procedure scheduling or assisting
- Insurance Referrals and Prior Authorizations
- Excellent communication between our staff, patients and other facilities
Timeline
Dr. Deborah Wooten
09.2018 - 12.2025
Medical Assistant
South Shore Hanover OB/GYN
08.2009 - 08.2018
Medical Assistant
Jose C. Scerbo, M.D.
05.2002 - 07.2008
Medical Assistant
Martin Crane, M.D.
05.1986 - 01.2009
Nursing
Catherine Laboure
Associate of Science - Medical Assisting Program
Blue Hills Regional Technical Institute