Summary
Overview
Work History
Education
Skills
Certification
References
Additional Information
Timeline
Generic

Theresa Allen

DeRidder,LA

Summary

Dynamic professional with extensive experience in caregiving and customer service at Ollie's Bargain Outlet. Proven ability to enhance client well-being through compassionate support and effective communication. Skilled in care plan development and organizational abilities, ensuring a safe and inviting environment for all. Committed to delivering exceptional service and fostering independence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Book Supervisor

Ollie's Bargain Outlet
DeRidder, LA
03.2024 - Current
  • Performed unloading of trucks, tagging merchandise, and setting up displays on sales floor.
    Maintained store recovery operations to promote an inviting shopping environment.
    Organized product placement to improve accessibility and enhance customer experience.

DSW Worker

ResCare
DeRidder, LA
12.2019 - Current
  • Assist clients with ADLS
  • Provided direct support to individuals with disabilities in daily living activities.
  • Assisted clients in developing life skills through structured activities and programs.
  • Collaborated with multidisciplinary teams to create personalized care plans.

Caregiver for Elderly

Seek Employment
DeRidder, LA
05.2011 - 09.2022
  • Have worked numerous jobs sitting with elderly and taking care of them.
  • Monitored health conditions and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Managed medication schedules and ensured compliance with prescriptions.
  • Coordinated transportation for medical appointments and social outings.
  • Maintained a clean and safe living environment for clients.
  • Communicated effectively with families regarding client progress and concerns.

Enumerator (Temporary)

United states census bureau
DeRidder, LA
08.2019 - 10.2020
  • Conducted interviews with residents to verify demographic details.
  • Maintained confidentiality of sensitive personal information during surveys.
  • Collected data from households to ensure accurate census information.

Customer Service Associate (CSA)

Ollie's Bargain Outlet
DeRidder, LA
09.2018 - 12.2019
  • Assisted customers with product inquiries and service requests.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints promptly and professionally.
  • Maintained store cleanliness and organized product displays.
  • Trained new associates on store policies and procedures.
  • Greeted customers and identified their needs.

DSW Worker

ResCare
DeRidder, LA
05.2012 - 10.2018
  • Provided direct support to individuals with disabilities in daily living activities.
  • Assisted clients in developing life skills through structured activities and programs.
  • Collaborated with multidisciplinary teams to create personalized care plans.
  • Monitored client progress and reported changes to healthcare professionals.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Trained new staff on best practices for client interactions and support techniques.
  • Documented client care activities accurately in compliance with organizational standards.
  • Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.

CNA

Westwood Manor
DeRidder, LA
12.2009 - 06.2010
  • Delivered compassionate care to residents with diverse needs and conditions.
  • Assisted residents with daily living activities to enhance independence and comfort.
  • Monitored vital signs, reporting changes promptly to nursing staff.
  • Maintained cleanliness and safety of resident areas and common spaces.
  • Accurately documented patient care activities in medical records system.

Education

GED -

Beauregard Parish Adult Learning
DeRidder, LA
11-2009

Some College (No Degree) - Medical Billing And Medical Assistant

Unitech Training Academy
Alexandria, LA

Skills

  • Developmental disabilities expertise
  • Computer proficiency
  • Childcare experience
  • Wound care management
  • Nursing skills
  • Culinary skills
  • English proficiency
  • Organizational abilities
  • Meal preparation techniques
  • Teaching experience
  • Classroom management
  • Care plan development
  • OSHA compliance
  • Home care services
  • Preschool education
  • Patient interaction skills
  • Senior care expertise
  • Typing proficiency
  • Caregiving skills
  • Medication administration knowledge
  • Early childhood education expertise
  • Communication abilities
  • Hospice care support
  • Mentoring and guidance

Certification

  • First Aid Certification
  • CPR Certification
  • Driver's License

References

References available upon request.

Additional Information

  • CPR FIRST AID CERTIFIED
  • YOUR SAFE IM SAFE TRAINING

Timeline

Book Supervisor

Ollie's Bargain Outlet
03.2024 - Current

DSW Worker

ResCare
12.2019 - Current

Enumerator (Temporary)

United states census bureau
08.2019 - 10.2020

Customer Service Associate (CSA)

Ollie's Bargain Outlet
09.2018 - 12.2019

DSW Worker

ResCare
05.2012 - 10.2018

Caregiver for Elderly

Seek Employment
05.2011 - 09.2022

CNA

Westwood Manor
12.2009 - 06.2010

GED -

Beauregard Parish Adult Learning

Some College (No Degree) - Medical Billing And Medical Assistant

Unitech Training Academy

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