Theresa Almaguer
624 Roosevelt Dr ,Seguin ,Tx
Summary
Results-driven Dispatch Manager with a proven track record at GGT Transport LLC, optimizing routing strategies to enhance delivery efficiency. Highly dependable and detail-oriented, I successfully managed a team, improving operational performance and ensuring compliance with safety protocols. Adept at problem-solving, I fostered strong relationships with drivers and clients alike.
Overview
18
18
years of professional experience
Work History
Dispatch Manager
GGT Transport Llc
Seguin, TX
03.2024 - 06.2026
- Oversaw daily dispatch operations ensuring timely and efficient delivery of shipments.
- Developed and implemented routing strategies to optimize transportation efficiency.
- Managed a team of drivers, providing routes, collecting bol’s,
- Analyzed key performance indicators to identify areas for operational improvement.
Production Quality Control
Teijin
Seguin, TX
10.2023 - 02.2024
- Implemented quality control measures during all stages of design development to ensure compliance with relevant codes and standards.
- Initiated cross-departmental collaborations to integrate quality control measures seamlessly.
- Ensured quality control by inspecting finished high density polyethylene truck bed storage system Decked.
- for cleanliness, addressing any missed areas or issues before releasing to the customer.
- Implemented quality control measures throughout the production process to maintain consistent product standards.
Dispatcher
T A Reyna Trucking
Seguin, TX
10.2018 - 09.2023
- Coordinated daily dispatch operations, optimizing route efficiency for timely deliveries.
- Managed communication with drivers, ensuring adherence to schedules and safety protocols.
- Monitored vehicle locations using GPS tracking systems to streamline logistics processes.
- Resolved issues arising during transportation, implementing effective problem-solving strategies.
- Developed process improvements that enhanced response times and reduced operational delays.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
CNA, Float Pool
Warm Springs Rehabilitation Hospital
New Braunfels, TX
08.2008 - 10.2018
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation for quality care delivery.
- Conducted routine vital sign checks, monitoring health status and reporting changes promptly.
- Collaborated with interdisciplinary teams to implement personalized care plans for residents.
- Maintained a clean and safe environment, adhering to infection control protocols consistently.
- Supported mobility and rehabilitation efforts by assisting residents with physical activities.
- Educated families on resident care needs, fostering effective communication and support networks.
- Assisted nurses during medical emergencies by providing prompt response time and following established guidelines for patient care procedures.
- Trained new staff on best practices in patient care and safety procedures within the facility.
- Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Assisted nurses with wound care procedures to ensure proper healing and infection control measures were followed.
- Expedited mealtime routines for patients who required feeding assistance, promoting optimal nutrition levels while preserving dignity during mealtimes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Diploma - Phlebotomist
Victoria College
Gonzales, TX11.2008
High School Diploma -
Seguin High School
Seguin, TX05.2001
Skills
Fast Learner
Highly dependable
Excellent attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Dispatch Manager
GGT Transport Llc
03.2024 - 06.2026
Production Quality Control
Teijin
10.2023 - 02.2024
Dispatcher
T A Reyna Trucking
10.2018 - 09.2023
CNA, Float Pool
Warm Springs Rehabilitation Hospital
08.2008 - 10.2018
Diploma - Phlebotomist
Victoria College
High School Diploma -
Seguin High School