Open To Work
Theresa Banks
Parrish,FL
Work Preference
Summary
Dynamic healthcare leader skilled in enhancing clinical care through data-driven quality improvement and risk management strategies. Proven track record in staff development and operational efficiency, with a focus on effective utilization management in nursing. Committed to fostering a culture of excellence in patient care and team performance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant Director of Nursing
Florida Department of Health Manatee County
Bradenton
11.2021 - 11.2025
- Identified improvement opportunities in medical services division through data analysis and staff feedback, enhancing service delivery.
- Monitored employee performance metrics such as attendance, competency evaluations, and customer satisfaction scores.
- Assessed staffing requirements and modified schedules accordingly.
- Coordinated and conducted educational sessions for staff to fulfill division objectives.
- Established quality control measures that streamlined processes and ensured compliance within the division.
- Oversaw daily operations of division, encompassing budgeting, scheduling, and staff management.
- Conducted and documented audits of medication administration and electronic medical records, reporting findings to inform corrective actions.
- Orchestrated personnel hiring and training efforts to enhance team capabilities.
- Assisted with recruitment efforts by reviewing resumes and conducting interviews.
- Prepared productivity reports to inform management of status and implementation plans of programs, services, and quality initiatives.
- Assisted in developing and implementing organizational policies and procedures for the division.
- Analyzed division activities and data to aid planning and risk management to improve service utilization.
- Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
- Ensured proper orientation of new hires as well as ongoing training for existing staff members.
- Provided leadership support during times of crisis or emergency situations.
- Assisted in developing and implementing strategies to promote patient safety and quality care outcomes.
Administrator
Webster County Health Unit
Marshfield
10.2013 - 08.2021
- Prepared and presented regular reports to the Board of Trustees on financial status, personnel, programs, and facilities.
- Compiled reports summarizing operational results and financial performance for stakeholder review.
- Utilized financial accounting and spreadsheet software to analyze current profit and loss.
- Assured compliance with state and federal contracts, and private and foundation-supported grants.
- Managed financial resources to optimize program costs and enhance staff utilization.
- Conducted periodic assessments of community needs and proper utilization of resources.
- Identified, evaluated, and interpreted problem areas through the analysis of statistical data.
- Educated newly hired employees on company procedures, standards, and goals.
- Streamlined office procedures and policies to improve workflow and increase productivity.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Coordinated with IT vendor to resolve technical issues and maintain computer systems.
Education
Bachelor of Science (B.S.) - Nursing
Cox College of Nursing
Springfield, MO05-2018
Associates Degree - Nursing
State Fair Community College
Sedalia, MO12-1994
Skills
- Clinical leadership
- Professional accountability
- Work planning
- Policy compliance
- Team motivation
- Process and quality improvement
- Clinical oversight
- Task prioritization
- Effective multitasking
- Goal planning
- Issue resolution
- Quality improvement
- Team building
- Performance evaluation
- Customer relationship management
- Stakeholder engagement
- Self-Motivation
- Strong work ethic
Certification
- Professional Nursing, RN9586314
- Lean Six Sigma Green Belt
- BLS for Healthcare Professional
Accomplishments
- Graduated with Magna Cum Laude, Cox College of Nursing, Springfield, MO 2018
Timeline
Assistant Director of Nursing
Florida Department of Health Manatee County
11.2021 - 11.2025
Administrator
Webster County Health Unit
10.2013 - 08.2021
Bachelor of Science (B.S.) - Nursing
Cox College of Nursing
Associates Degree - Nursing
State Fair Community College