Results-driven Clinical Manager experienced in overseeing operations for mental health services. Strong skills in professional collaboration and staff development, consistently delivering high-quality care and fostering a productive work environment.
Overview
19
19
years of professional experience
Work History
Clinical Specialist/Manager
Journey Mental Health Center
Madison
03.2010 - 03.2026
Led team of 48 employees to deliver high-quality clinical care and maintain productivity standards.
Collaborated with external agencies to enhance holistic support services for clients.
Oversaw daily operations to ensure seamless service delivery for mental health patients.
Mentored junior managers to develop skills and advance professional growth within the team.
Provided leadership during times of organizational change or crisis situations.
Managed hiring, termination, and disciplinary actions while establishing performance standards and conducting staff evaluations.
Outpatient Mental Health Clinician
William S. Middleton Memorial Veterans Hospital
Madison
10.2010 - 02.2012
Delivered crisis intervention services through comprehensive risk assessments and safety planning to ensure patient stability.
Created individualized treatment plans addressing diverse patient needs to promote effective therapeutic outcomes.
Collaborated in case conferences, sharing insights on treatment plans and patient progress with psychiatrists and physicians to enhance care coordination.
School of Social Work Lecturer
University of Wisconsin Madison
Madison
08.2007 - 01.2008
Fostered student engagement through innovative subject delivery and interactive learning activities.
Created course materials and lecture content tailored to diverse student populations to enhance learning experiences.
Evaluated student performance through assignments, exams, and projects.
Education
Master of Science - Social Work
University of Wisconsin-Madison
Madison, WI
Skills
Clinical expertise
Crisis intervention
Budget management
Staff development
Conflict resolution
Professional collaboration
Effective communication
Affiliations
Co-coordinator of Journey fundraiser bringing in over $62K in 2014