THERESA BINNEY
HIGHLAND,USA
Overview
27
27
years of professional experience
1
1
Certification
Work History
Co Owner
Big Wills Jerseys
11.2011 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Established foundational processes for business operations.
Courtesy Clerk
Stater Brothers
09.2008 - 10.2010
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Assistant Manager
Chuck E Cheese
10.2007 - 06.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Expediter
Chili's Bar and Grill
04.2007 - 08.2007
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Assistant Manager
Burger King
02.1998 - 04.2007
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
High School Diploma -
Pacific High School
1020 Pacific Street06-1997
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
Certification
Food handlers card
Food handlers Card
certificate of training ,Food Handlers card
Timeline
Co Owner
Big Wills Jerseys
11.2011 - Current
Courtesy Clerk
Stater Brothers
09.2008 - 10.2010
Assistant Manager
Chuck E Cheese
10.2007 - 06.2008
Expediter
Chili's Bar and Grill
04.2007 - 08.2007
Assistant Manager
Burger King
02.1998 - 04.2007
High School Diploma -
Pacific High School