Theresa Braun
Henderson,NV
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
24
24
years of professional experience
Work History
Teller
Wells Fargo
01.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained friendly and professional customer interactions.
- Processed customer transactions promptly, minimizing wait times
Substitute Teacher's Aide
Clark County School District, CCSD
08.2016 - 01.2022
- Assisted students with personal hygiene needs such as hand washing and toileting.
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
- Promoted student progress by assisting with assignments and special projects.
- Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
- First Aide CPR AED certified
Stay at Home Mom
Braun Household
08.2011 - 08.2016
- Managed household budget
- Managed schedules
- Created daily routines
Recruiting Coordinator
Bank Of America
11.2005 - 08.2011
- Operated and maintained applicant tracking and candidate management systems.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Reached out to qualified referral candidates to obtain applications.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Coordinated incoming job requisitions and applications.
Teller Coordinator
Bank Of America
11.1999 - 11.2005
- Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
- Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives.
- Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Managed branch vault by verifying accuracy of cash transactions.
Education
High School Diploma -
Montezuma-Cortez High School
Cortez, COSkills
- Strong Sense of Banking Ethics
- Cash Handling Expertise
- Rapid 10-Key Data Entry
- Currency and Coin Counters
- Typing 45 words per minute
- Exceptional Customer Service
Timeline
Teller
Wells Fargo
01.2022 - Current
Substitute Teacher's Aide
Clark County School District, CCSD
08.2016 - 01.2022
Stay at Home Mom
Braun Household
08.2011 - 08.2016
Recruiting Coordinator
Bank Of America
11.2005 - 08.2011
Teller Coordinator
Bank Of America
11.1999 - 11.2005
High School Diploma -
Montezuma-Cortez High School
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