Summary
Overview
Work History
Skills
Timeline
Generic

Theresa Bright

Ashford,AL

Summary

Driven and meticulous, with a proven track record at Crash Repair, I excel in material handling and customer service, ensuring efficiency and client satisfaction. Leveraging critical thinking and teamwork, I've enhanced operational workflows and confidentiality standards, demonstrating a commitment to excellence and a readiness to meet challenging demands.

Overview

20
20
years of professional experience

Work History

Material Handler

Salvation Army Thrift Store
03.2011 - 08.2018
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Delivered exceptional customer service by addressing inquiries related to stock availability or shipment status promptly.
  • Maintained clean, orderly work environment free of hazards.

Bookeeper/Receptionist

Crash Repair
09.1998 - 01.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected Type payments, processed transactions and updated relevant records.

Skills

  • Material Handling
  • Loading and unloading
  • Order Picking
  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Clean Background Check
  • Willing to Learn
  • Decision-Making
  • Critical Thinking
  • Data Entry

Timeline

Material Handler

Salvation Army Thrift Store
03.2011 - 08.2018

Bookeeper/Receptionist

Crash Repair
09.1998 - 01.2005

Similar Profiles

CREATE PROFILE
Theresa Bright