Theresa Campbell
Albion,PA
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
30
30
years of professional experience
Work History
Senior Solution Enablement Consultant
CDK Global
Hoffman Estates, IL
10.1994 - Current
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Determined consumer needs to provide products and services appealing to larger market.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Analyzed key performance indicators to identify effective strategies.
- Organized client meetings to provide project updates.
- Maintained positive working relationship with fellow staff and management.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
- Ensured that all necessary equipment was available prior to a session commencing.
- Assisted in setting up online learning platforms used for virtual classroom environments.
- Organized and scheduled on-site and off-site trainings for staff members.
- Supported onboarding of new employees by hosting orientation sessions.
- Mentored and onboarded new staff members to establish top client satisfaction.
Education
Associate Degree in Accounting With A Minor in Computer Programming - Accounting
ICM School of Business
Pittsburgh, PA12-1985
Skills
- Customer Relationship Management
- Forecasting and Reporting
- Performance Tracking
- Analytical Thinking
- Client Engagement
- Timeline Development
- Goal Setting
- Management Coaching
- Go-to-Market Strategies
- Client Requirements Assessment
- Business Analysis
- Reports and documentation
Timeline
Senior Solution Enablement Consultant
CDK Global
10.1994 - Current
Associate Degree in Accounting With A Minor in Computer Programming - Accounting
ICM School of Business
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