Theresa Cook
Murray,Utah
Summary
Efficient billing professional with 14 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
12
12
years of professional experience
Work History
Billing Coordinator
Ventra Health
04.2011 - 09.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Entered details into accounts and tracked payments.
- Maintained detailed understanding of insurance plans and company requirements.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked with multiple departments to check proper billing information.
- Monitored customer accounts to identify and rectify billing issues.
Education
Medical Coding And Billing
Eagle Gate College
Murray, UT04.2011
Skills
- Information Updates
- Billing Dispute Resolution
- Time and Billing
- Diagnostic Codes
- Records Organization and Review
- Document Review
- Month-End Closing Procedures
- Data Imports
- Billing Best Practices
- Monthly Reconciliations
- Customer Engagement
- Health Information Policy and Procedure Development
- Client Rapport-Building
Timeline
Billing Coordinator
Ventra Health
04.2011 - 09.2023
Medical Coding And Billing
Eagle Gate College
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