Theresa Cranmore
Hastings,MI
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Thornapple Valley Family Health
04.2020 - 10.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and maintained accurate medical records.
- Administered immunizations and conducted routine lab tests accurately.
- Educated patients on medication management and preventive care strategies.
- Implemented electronic health record updates to enhance data accuracy and accessibility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation.
- Administered medications and performed clinical procedures under physician supervision, adhering to safety protocols.
- Conducted routine lab tests and accurately recorded results, supporting timely diagnosis and treatment decisions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Person in Charge
SpartanNash
04.2014 - 03.2020
- Managed approximately 30 incoming calls per day from costumers.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Phlebotomist
Pennock Hospital
2013 - 10.2013
- Performed venipuncture and capillary draws, ensuring patient comfort and safety.
- Maintained accurate records of specimens collected and processed for testing.
Donor Specialist
MI BLOOD
2009 - 06.2011
- Screened approximately 50 potential donors for eligibility, ensuring safe and compliant donation procedures daily.
- Managed interactions with donors and donation center personnel to achieve goals.
Education
Some College (No Degree) - Medical Assistant
Everest Institute
Grand Rapids, MISkills
- HIPAA regulations adherence
- Appointment coordination
- Client support
- Proficient in medical terminology
- Electronic medical records management
- Blood collection expertise
- Holter monitor application expertise
- Medication prior authorization expertise
Languages
Indonesian
Full Professional
Timeline
Medical Assistant
Thornapple Valley Family Health
04.2020 - 10.2025
Person in Charge
SpartanNash
04.2014 - 03.2020
Phlebotomist
Pennock Hospital
2013 - 10.2013
Donor Specialist
MI BLOOD
2009 - 06.2011
Some College (No Degree) - Medical Assistant
Everest Institute