Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Crews

Bronson,FL

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart, recognized for building strong customer relationships and ensuring satisfaction. Proven skills in money handling and a commitment to reliability and teamwork, consistently delivering exceptional service and fostering repeat business.

Overview

27
27
years of professional experience

Work History

Cashier

Walmart
05.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Hitchcock's Grocery
05.2024 - 04.2025
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Caregiver

Private Home
03.2019 - 03.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Sales Associate

Home Depot
03.1999 - 02.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Certificate - Child Development

South Florida State College
Avon Park, FL
06-1985

General

South Miami High School
South Miami, FL
06-1979

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations

Timeline

Cashier

Walmart
05.2025 - Current

Cashier

Hitchcock's Grocery
05.2024 - 04.2025

Caregiver

Private Home
03.2019 - 03.2024

Sales Associate

Home Depot
03.1999 - 02.2019

Certificate - Child Development

South Florida State College

General

South Miami High School

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Theresa Crews