Theresa Crockett
Scranton,PA
Summary
Versatile professional with experience at Bradford County Manor, adept in geriatric nursing and food safety. Excelled in enhancing customer satisfaction and patient outcomes through effective teamwork and high-quality care. Skilled in office administration and HIPAA compliance, demonstrating exceptional organizational and interpersonal abilities. Achieved significant improvements in patient care and operational efficiency. Hardworking, enthusiastic and trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
18
18
years of professional experience
Work History
Food Preparation Specialist
Dandy Mini Mart
05.2010 - 11.2010
- Mastered various cooking techniques to deliver diverse menu options for a range of customer tastes and preferences..
- Enhanced customer satisfaction by preparing high-quality food in adherence to dietary restrictions and preferences.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in minimal wait times for customers.
LPN Student in Practical Training
Bradford County Vocational and Technical School
08.2008 - 03.2009
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
CNA
Bradford County Manor
02.2007 - 11.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
Title Insurance Administrator
Paramount Abstract, Anthony Roberti Esquire
05.1993 - 05.1995
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Also served Attorney Anthony Roberti in a secretarial capacity, answering telephone, typing correspondence, and implementing new software system for accounting purposes as applicable to a real estate settlement and title insurance office provider.
Education
No Degree - Adult And Continuing Education
Lackawanna College Satellite Location
Towanda, PANo Degree - Registered Nursing Program
Bucks County Community College
Newtown, PAHigh School Diploma -
Bishop Conwell High School
Levittown, PA06.1978
Skills
- Food safety knowledge
- Cooking techniques
- Sanitation Practices
- Medical Documentation
- Geriatric Nursing
- Respiratory Care
- Restorative Care
- HIPAA Compliance
- Dementia and Alzheimer's knowledge
- Customer Service
- Recordkeeping and File Management
- Office Administration
Timeline
Food Preparation Specialist
Dandy Mini Mart
05.2010 - 11.2010
LPN Student in Practical Training
Bradford County Vocational and Technical School
08.2008 - 03.2009
CNA
Bradford County Manor
02.2007 - 11.2007
Title Insurance Administrator
Paramount Abstract, Anthony Roberti Esquire
05.1993 - 05.1995
No Degree - Adult And Continuing Education
Lackawanna College Satellite Location
No Degree - Registered Nursing Program
Bucks County Community College
High School Diploma -
Bishop Conwell High School
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