Theresa Crowe
Saint Johns,FL
Summary
I am a hardworking, energetic person, with over 20 years of retail management experience, looking for the opportunity to provide excellent customer care in a challenging and rewarding workplace. I enjoy working with people, and I am a firm believer that kindness matters.
Overview
11
11
years of professional experience
Work History
Human Resource Operations Coordinator
Bj's Wholesale Club
Saint Johns, FL
10.2024 - Current
- Coordinated onboarding and orientation processes for new hires, facilitating smoother transitions into organization.
- Managed employee records, maintaining data accuracy to support HR operations.
- Maintained employee records in accordance with organizational policies and legal requirements.
- Assisted in payroll processing and timekeeping, streamlining compensation workflows.
- Resolved employee conflicts by providing guidance or referrals to appropriate resources, promoting a positive work environment.
- Provided guidance to management on employee relations issues, performance management, training and development initiatives.
- Assisted in compliance audits, preparing necessary documentation and reports.
- Coordinated responses to unemployment claims and participated in hearings.
Manager
The Poppin Box
Saint Johns, FL
02.2016 - 08.2024
- Provided customer service, trained employees, managed register, handled stock, and maintained cleanliness.
- Processed customer orders, prepared food, trained and guided employees, controlled stock levels, and ensured cleanliness.
Education
Associate of Arts - Business Management
NCCC
Sanborn, NY06-1996
Skills
- Human resource management
- Onboarding coordination
- Payroll administration
- Employee relations
- Compliance auditing
- Data management
Timeline
Human Resource Operations Coordinator
Bj's Wholesale Club
10.2024 - Current
Manager
The Poppin Box
02.2016 - 08.2024
Associate of Arts - Business Management
NCCC