Theresa Davis
Springfield,MO
Summary
I happy to be a native of Missouri. I grew up in the southern part of the state. I enjoy spending time with family, friends, and my dog, Darla. I always am careful to choose work that matches my personality. My work will never be just a job. I come to you with 40+ years of experience on the job.
Overview
19
19
years of professional experience
Work History
South Side First Impressions
SeniorAge Area Agency On Aging
09.2019 - 12.2023
- Enhanced customer experience by implementing a welcoming and efficient reception process.
- Streamlined communication channels for better information flow between departments.
- Managed high call volumes with exceptional professionalism and efficiency, maintaining a positive company image.
- Developed strong rapport with clients and colleagues, fostering long-lasting professional relationships.
Customer Sales Associate
Lowe’s Home Improvement
04.2012 - 07.2019
- Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat customers by providing exceptional service and personalized attention.
Patient Care Technician
Missouri Veterans Home
03.2005 - 04.2012
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
Business Administration
Ozark Technical Community College
Springfield MOGeneral Studies
Southwest Baptist University
Salem MONursing Assistant -
Rolla Technical Institute/Center
Rolla, MO01.2000
Skills
- Effective Multitasking
- Data Entry Proficiency
- Exceptional Communication
- File Organization
Accomplishments
I was selected to represent the Missouri Veterans Home as the one to be most thoughtful for a National award for the nursing association.
Timeline
South Side First Impressions
SeniorAge Area Agency On Aging
09.2019 - 12.2023
Customer Sales Associate
Lowe’s Home Improvement
04.2012 - 07.2019
Patient Care Technician
Missouri Veterans Home
03.2005 - 04.2012
Business Administration
Ozark Technical Community College
General Studies
Southwest Baptist University
Nursing Assistant -
Rolla Technical Institute/Center
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