THERESA DAVIS
Jacksonville
Summary
Production Operator with extensive experience at Tenneco-Federal-Mogul, specializing in quality assurance and safety compliance. Achieved a record of zero accidents through effective training and operational improvements. Proficient in Microsoft 365, fostering teamwork and ensuring timely project delivery.
Overview
13
13
years of professional experience
Work History
Production Operator
Tenneco-Federal-Mogul
Athens
06.2024 - Current
- Achieved daily production of over 1,000 quality parts through efficient press operations.
- Ensured compliance with safety regulations, resulting in zero workplace accidents.
- Promptly communicated maintenance needs to protect equipment and maintain operations.
- Documented product output, scrap rates, and downtime extensively for performance analysis.
- Consistently inspected finished products for adherence to quality specifications.
- Provided training for new production operators on equipment operation and procedures.
- Collaborated effectively with team members to uphold productivity and meet project deadlines.
Production Operator
GE Appliances, a Haier Company
Decatur
12.2023 - 05.2024
- Supported QA measures by inspecting items and removing defective elements.
- Rotated through various stations on the production line to maintain skill versatility.
- Assembled products and components accurately following established protocols.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Assisted in training new employees on proper machine operation techniques and safety protocols.
Cpap Billing Specialist
McAbee Medical
Decatur
06.2022 - 10.2023
- Guided patients in understanding policy coverage, emphasizing compliance requirements and payment options.
- Facilitated patient appointments for overnight pulse oximetry, enhancing data collection with Virtuox systems.
- Reviewed medical records to verify accuracy of billing information and patient data.
- Executed insurance verification, pre-certification, and pre-authorization processes.
- Delivered customer service support for patients regarding CPAP equipment and needs.
- Processed payments using cash registers or POS systems to ensure transaction accuracy.
Billing Clerk
Madison Core Laboratories
Huntsville
07.2021 - 06.2022
- Verified essential demographics with patients and providers to ensure accurate insurance coverage.
- Orchestrated daily deposit processes, enhancing financial accuracy through efficient payment collection and posting.
- Processed customer payments according to company policies, ensuring compliance and accuracy.
- Submitted claims to insurance companies, researching denials and resolving explanations of benefit rejections.
- Addressed customer inquiries regarding invoices, rectifying identified issues during invoicing and collection.
- Investigated past due invoices and delinquent accounts to boost revenue generation and reduce unpaid accounts.
Office Associate
Madison Core Laboratories
Huntsville
08.2020 - 06.2021
- Assisted and greeted visitors at front desk to elevate guest experience.
- Managed incoming and outgoing mail, ensuring timely shipping preparations.
- Directed clients and guests to appropriate departments and staff members.
- Utilized office equipment, including printers and copiers, for efficient operations.
- Ordered and maintained inventory of office supplies, monitoring stock levels.
- Answered and routed phone calls using PBX system to facilitate effective communication.
Human Resources and Employee Health Assistant
Athens-Limestone Hospital
Athens
02.2020 - 03.2020
- Processed inbound calls and walk-ins while ensuring accuracy of departmental employee records.
- Orchestrated creation of personalized ID badges for new staff, contractors, and medical students.
- Migrated employee health documentation to electronic formats, enhancing record management efficiency.
Interim Administrative Assistant to President and CFO
Athens-Limestone Hospital
Athens
12.2019 - 02.2020
- Orchestrated scheduling and arranged committee meetings and calendar invites for President.
- Cataloged and digitized contracts, enhancing access through centralized Excel database.
- Collaborated with Credentialing Administrative Assistant to expedite acquisition of essential physician certification documents.
Client Service Representative 1
Healthport/CIOX Health
Decatur
01.2013 - 11.2019
- Streamlined retrieval and processing of medical records for over 50 clients, ensuring timely care continuity.
- Managed multiple phone lines, resolving medical record statuses to deliver exceptional support..
- Scanned paper documents into electronic health record systems using document imaging software.
- Reviewed patient records for accuracy, ensuring completeness of required information.
- Maintained confidentiality of health information in compliance with HIPAA regulations.
- Assisted patients with medical record requests, guiding them through the process.
Education
Associate of Science - Medical Office Administration
Virginia College Online
Birmingham, AL09-2012
Associate of Science - Business Administration
Mississippi Gulf Coast Community College (Jefferson Davis Campus)
Gulfport, MS05-2005
Skills
- Powered hand tools
- Plex software
- Microsoft 365
- Quality control
- Training and development
- Safety standards
- Team collaboration
References
References available upon request.
Timeline
Production Operator
Tenneco-Federal-Mogul
06.2024 - Current
Production Operator
GE Appliances, a Haier Company
12.2023 - 05.2024
Cpap Billing Specialist
McAbee Medical
06.2022 - 10.2023
Billing Clerk
Madison Core Laboratories
07.2021 - 06.2022
Office Associate
Madison Core Laboratories
08.2020 - 06.2021
Human Resources and Employee Health Assistant
Athens-Limestone Hospital
02.2020 - 03.2020
Interim Administrative Assistant to President and CFO
Athens-Limestone Hospital
12.2019 - 02.2020
Client Service Representative 1
Healthport/CIOX Health
01.2013 - 11.2019
Associate of Science - Medical Office Administration
Virginia College Online
Associate of Science - Business Administration
Mississippi Gulf Coast Community College (Jefferson Davis Campus)
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