Jordan Dean
Broadview Heights,OH
Summary
Enthusiastic and motivated and dependable individual. Detail-oriented problem-solver and leader with strong organizational skills to promote organizational efficiency. Ability to handle multiple projects simultaneously with a high degree of accuracy. Team player works well both independently and within team settings and a willingness to take on added responsibilities to meet team goals. Committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Riser Foods
07.2021 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Trained new associates in company policies and procedures, fostering a supportive work environment, and providing guidance based on expertise.
- Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
General Maintenance Worker
JWD Warehouse
06.2019 - 08.2019
- Collaborated with other maintenance workers to coordinate maintenance tasks and minimize disruptions to daily operations.
- Upheld high standards of cleanliness by maintaining common areas.
- Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
- Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
No Degree - Nursing
Kent State University
Kent, OH05.2026
Associate of Science - Architectural & Environmental Design
Kent State University
Kent, OH05.2023
High School Diploma -
Brecksville-Broadview Heights High School
Broadview Heights, OH05.2021
Skills
- CPR Certification
- POS System Operation
- Inventory Control
- Self Motivation
- Professional Demeanor
- Reliability
- Teamwork and Collaboration
- Medical terminology knowledge
- Customer Relations
Timeline
Customer Service Associate
Riser Foods
07.2021 - Current
General Maintenance Worker
JWD Warehouse
06.2019 - 08.2019
No Degree - Nursing
Kent State University
Associate of Science - Architectural & Environmental Design
Kent State University
High School Diploma -
Brecksville-Broadview Heights High School
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